Monthly Archives: October 2011

Free Housekeeping Health Check

Lycette & Associates have added a new feature to their website just recently. We are inviting you to complete the free housekeeping health check form. This new function will give you an overall idea how your housekeeping department is running. Your answers are recorded and emailed back to you with a total score of your  housekeeping operations. Click here to complete the Form: Housekeeping Health Check

This is a Free Housekeeping Department Health Check for your hotel to find out where your hotel stands in a quick moving world. We will give our recommendation and answer your questions in a return email.

Clean the World recycles soap and saves lives

Every day in North America, thousands of hotels discard millions of pounds of soap and shampoo. These products often end up in already overflowing landfills and contaminate fragile groundwater systems.

Impoverished people around the world die every day from acute respiratory infection and diarrheal disease because they have no soap. The death toll is staggering. Each year more than five million lives are lost to these diseases with the majority of deaths being among children less than five years old. Studies have shown that simple hand washing substantially reduces the spread of these diseases. Unfortunately, the essential items for proper hand washing are unobtainable for millions of people worldwide.

Clean the World gets soap to people who really need it.

In an effort to prevent these needless deaths from occurring, Clean the World distributes recycled soap products, along with appropriate educational materials, to impoverished countries worldwide, and to domestic homeless shelters.

You can help. Your support gets us one step closer to reaching our goal of saving one million lives each year. Visit the Clean the World website or become a recycling partner

Bali Housekeeping workshops – 1 and 2 December 2011

The Bali Hotels Association is proud to present the latest L&A professional housekeeping workshops on Thursday 1st and Friday 2nd December. 



Course facilitator’s Liz Lycette and Agnes Zlotek-Petit will take you through a programme designed to improve performance of housekeeping staff by targeting two critical areas of operation:

  

• Profits – improve cost control systems and effective utilisation of resources

• Product – consistency, standards, quality and best practice.

This 2 day workshop will start on Thursday 1 December. Each workshop day runs from 09.00 – 17.00, with 1 hour for lunch, which is provided. The cost is:

Don’t miss out! Book now! Register with the Bali Hotel Association. Confirmation required by 24 November 2011.
Please contact Nia Septinawati for more information.

Venue details:
Bali Hotels Association
Jl. Raya Puputan 41, Renon
Denpasar 80235, Bali – Indonesia
hr@balihotelsassociation.com
Ph. (+62 361) 227 600
Fax. (+62 361) 246 816
M. +62 8164 710 412
www.balihotelsassociation.com

Dates: 1 – 2 December 2011 (2 days)
Time: 9.00 to 17.00 hrs

Cost: BHA-members: IDR 2,800,000 or US$ 330.00 (20% discount for 2 or more participants)
Non-members: IDR 3,000,000 or US$ 350.00 (10% discount for 2 or more participants)

For more information about the course please visit our website: http://www.lycetteandassociates.com/housekeeping-courses-training/?housekeeping-management-skills-profits-people or inquiry by emailing Josephine: Josephine@lycetteandassociates.com

SEQPHA Breakfast @ Conrad Jupiters – 24 November 2011

SEQPHA invites all Executive Housekeepers, members and non-members to join them for breakfast at Conrad Jupiters on Thursday 24 November 2011. Breakfast will start at 7.00 am at the Food Fantasy Restaurant, Conrad Jupiters. Guest Speaker is Mark Glancy from D Tec Pest Solutions.

A Buffet Breakfast will be served:

$18.00 for members
$23.00 for non-members
_____________________

RSVP to Melissa Bent by Tuesday 15th November
email: melissa@corporatedesigns.com.au
Mobile: 0466 915 341

Cleaning and Care manual for Main Beach Tower Apartments, Gold Coast, Australia

Max Dickens and Jenny Howarth

Lycette & Associates is very proud to have undertaken a new project on the Gold Coast Australia with the development of a cleaning and care manual for the Main Beach Tower, Main Beach, Gold Coast. The Main Beach Tower is a 28 floor prestigious apartment black in the heart of the Gold Coast with pool, gym and outdoor areas.

The 33 page manual developed includes a caretaker’s job description, cleaning and maintenance tasks for daily, weekly, monthly and annual operations. There are also sections on standard operating procedures, cleaning chemicals and best practice for alternative cleaning during drought conditions including the use of microfibre cleaning technology.

Jenny Howarth assisted L&A in developing the manual and proudly presents it to Max Dickens from the Body Corporate Committee of the Main Beach Tower, Main Beach, Gold Coast

Main Beach Tower, Gold Coast, Australia

Finance for housekeepers – starts 24 October – last chance to enroll

Do you want your Housekeeper to learn Housekeeping best practice with practical tools and tips to control Departmental costs and spending? If the answer is YES then, this course is for your Housekeeper or for you, if you are a Housekeeper!
FINANCE FOR HOUSEKEEPING MANAGERS - Supportive online learning which is interactive, engaging and flexible

This self-directed course enables Housekeeping Manager’s to think critically and become more financially savvy. The focus is on practical skills for the workplace, expanding and developing professional confidence.

The course is facilitated, clear and simple learning via the internet – scheduled over 8 weeks and over approximately 20 hours:

• downloadable on-the-job tools and templates
• interactive forums with global peers
• case studies and practical work exercises
• assessments evaluated by the facilitator and returned with individual feedback
• awards for successful participants with a L&A certificate or within Australia, a Statement of Attainment

The next course starts Monday 24 October 2011

Click here to ENROL NOW! Last chance this year to participate in eLearning for Housekeepers

Course fees are US$450 per person. (10% GST in Australia).

For additional course information visit our website or contact Josephine van Damme josephine@lycetteandassociates.com

Ongoing Housekeeping Assignment at Langham Hong Kong – September 2011

As one of our longest standing clients, Lycette & Associates have been supporting Langham Hong Kong since 2005 with annual Housekeeping operational reviews.

Management at the Hotel are keen to continually assess all parts of the Housekeeping operation ensuring efficiencies are reviewed and tweaked. Quality is paramount and striving to constantly improve quality and performance in Housekeeping is the key.

L&A is able to keep the Langham Hong Kong up to date with the latest trends and technologies and cast a keen eye over the whole operation suggesting improvements to benefit and enhance the guest experience at the Hotel.

Development Programme for Housekeeping Managers – Bangkok September 2011

The latest Development programme for Housekeeping Managers was held at the Anantara Sathorn in Bangkok Thailand.  Liz Lycette ran these 2 workshops of 3 days each and had participants from as far afield as Pattaya. Khun Kanee, the retired Executive Housekeeper from the renowned Oriental Bangkok assisted Liz with the Thai translation and logistics of the course.

The Housekeepers position ranged from newly appointed to 40 years experience, everyone agreed there was lots to learn, group activities, role plays and sharing of experiences. L&A will return to Thailand next year.