Daily Archives: May 26, 2012

Housekeeping Workshops in Bali

Lycette & Associates in conjunction with the Bali Hotel Association ran another round of Housekeeping workshops last month. The L&A team, Agnes and Liz presented three workshops at the BHA headquarters in Renin, Bali. Each of the these workshops was well attended by Housekeeping Professionals from all over Bali. The Quality Assurance Programme was delivered in English while the other two one-day Coaching Skills for Housekeeping Supervisor workshop were delivered in both English and Indonesian.

The Coaching Skills Workshop is designed to address the challenges of leading the diverse labour force in Housekeeping and Rooms Division. Participants came away with practical management tools to assist in managing and developing their team through building trust, planning, problem solving and strong leadership.

The Quality Assurance Workshop provides hotels and groups of hotels with key strategy tools and skills to establish and maintain quality assurance. The participants are guided to develop specific corporate guidelines and quality benchmarks to maintain consistent Housekeeping Standards within the company.

Overall 48 participants attended over the three days, L&A is delighted with the ongoing support from BHA. Additional Coaching Skills Workshops targeting Supervisors from throughout the hotel are planned for October and November 2012 .

If you want to make an inquiry about these programs please email L&A on info@lycetteandassociates.com or to inquire  with the Bali Hotel Association contact Nia Septinawati for more information.

Day 2

Day 3