Daily Archives: August 29, 2012
CSI hotel room: Best Western goes high-tech to clean
In response to what it says is travelers’ insistence on cleanliness, Best Western is equipping its housekeeping crews with equipment you’d most likely see on the forensic investigation TV series: black lights to detect biological matter otherwise unseen by the human eye, and ultraviolet light wands to zap it. For possibly the dirtiest object in your room — the TV remote control — there will be disposable wraps.
Best Western says it’s taking the steps partly because research from Booz & Company shows that travelers desire a hotel’s cleanliness over customer service, style and design.
To read the complete article, click here
Housekeeping Management Consulting
Recent Comments