Daily Archives: February 27, 2013

Inaugural Development Programme workshop for Housekeeping Managers London UK – February 2013

The first week in February saw the first Development Programme for Housekeeping Managers workshop in London, with 16 attendees from all over London joining the training. As always with these workshops there was a great exchange of ideas and best practice within the group.

Participants now have tools for finance, people management and quality control to assist in improving their Housekeeping operations. All hotels were well represented with Housekeepers from London Hilton Paddington, Radisson Edwardian group, Lancaster Gate, Corinthia and Coworth Park attending.

The Housekeeping teams from the hosting group, Ascott International Management, also participated in the workshop. Ms Rebecca Hollants Van Loocke, Regional General Manager UK for Ascott International Management, Europe was on hand to congratulate all the participants and hand out the certificates.

Some of the feedback from the participants

“Easy to understand.  Lots of useful information and practice”

Lots of information passed and explained in a very interactive way

“a great sharing experience,  look at different ways to do things and brainstorming”

”I learned a lot about financial management, thank you”

“Helps to streamline my knowledge of P&L in Housekeeping”

This workshop has now been successfully delivered to over 500 Housekeepers in Singapore, Kulua Lumpur Malaysia, Fiji, Cairo Egypt, UAE Dubai and Abu Dhabi, throughout India, Bangkok Thailand, Doha Qatar, Shanghai China, Bali Indonesia and Sydney Australia.

L&A will be back in UK in early May this year with a follow up 2 day workshop which will include topics such as working with Engineering, project management, opening hotels, health and safety, environmental best practice and presentation skills. If there is demand the same 3 day workshop will also be run early May 2013.

For more information about our courses email us at info@lycetteandassociates.com