Housekeeping Management Consulting
Monthly Archives: March 2013
PHAN Visit to International College of Managment Manly
For the first PHAN event of 2013, the new PHAN Committee have arranged a visit to the International College of Management in Manly, Sydney NSW on Thursday 11th April. Participants will meet at Circular Quay wharf at 3.15pm. The visit will start with a tour of the college including a show around of the old seminary building, this will be followed with a presentation of the syllabus, talks with teachers.
The event will finish with drinks and canapés. A good opportunity for industry to meet with students who are looking for industry placements especially in housekeeping training .
RSVP Mavis Hedrik PHAN Public Officer on public.officer@phan.org.au by 8th April 2013
Upcoming London Development Programme for Housekeeping Managers – Part 2 Sustainability and Project Management
L&A is delighted to announce the Development Programme for Housekeeping Managers Part 2 will be coming to London on May 14th and 15th 2013.
This new exciting 2 day programme includes
Environmental Sustainability – a clear understanding of current environmental global best practice, working in groups and coming up with usable checklists for Housekeeping
Working with Engineering – setting up winning preventative maintenance programmes and working effectively with Engineering, group exercises in setting up and running PM programmes
Project Management – including running a small project, working on conducting renovations right up to full hotel openings. Group exercises in using a Gant chart to run a project
Public Area Operations – back to basics; reviewing all areas of public areas, time and motion studies. Group exercise in quality control systems for all PA areas
Occupational Health & Safety – designing and working with health and safety programmes specifically designed for Housekeeping staff. Group exercise in developing a best practice housekeeping health and safety training checklist
Working with Contractors – Setting up successful contracts and maintaining quality with external Contractors. Group exercise in comparing finances of either outsourcing or undertaking work internally.
Presentation Skills/ Reading and understanding your Manager – Tools to assist in gaining self-confidence. Learn how your manager likes to receive information. Planning and preparing a winning report and How to make an outstanding and convincing presentation to Management. Individual and group activities – final presentations on chosen topic can then be taken back into the operation
registration is on the website
The 2013 PHAN committee
The Professional Housekeepers Association of NSW (PHAN) announces the new office bearers for 2013.
President: Maureen Jolowicz –
Vice President: Grace Esogon
Secretary: Zarife Melick,
Treasurer: Nela Neves
Committee:
- Kamila Smirski
- Helen Hofman
- Lalini de Silva
- Nenita Poquiz
- Frans van Lieshout
- Ali Kondukar
- Jason Death
PHAN event:
Thursday 11 April: The International College of Management at Manly for a tour of the wonderful historic buildings, meet with the teaching staff, discuss the syllabus for the hospitality leaders of the future. Cocktails will be served after the tour
On assignment at Peninsula Manila
Housekeeping Operational Reviews come in all shapes and sizes. They can take 3 days or 3 weeks, depending on the size of the hotel, the standard of service and the size of the operation. For the last month Liz Lycette has been on assignment at the Peninsula in Manila assisting with a full operational review and handing over to the new Executive Housekeeper Marisa Dowling.
Marisa has taken up her post in early March following her most recent position of Executive Housekeeper at Crown Melbourne where she has built her career in Housekeeping over the last 15 years.
Liz reviewed all aspects of the 37 year old hotel housekeeping operations and has come up with an action plan to assist the Housekeeping team with all their challenges. Whilst at the Hotel Liz conducted 2 coaching skills workshop sessions for the Floor Supervisors and spent time looking at systems and procedures that could be enhanced. A thorough review of current best practices was made and some recommendations on latest innovations and trends in the industry were also suggested.
Morning stretches – GM – Sonja Vodusek joins in
Housekeeping with the Excom team
Coaching workshop for Floor Supervisors
PEHN Easter Egg Hunt
Join PEHN (Professional Executive Housekeeper network) for the Easter Egg Hunt! This event will be a fun night of socialising and networking a good time to catch up with everyone, and enjoy searching for some yummy chocolate eggs. While your there why not enjoy some uniform bargain hunting as well. There are quite a few samples to be had at ridiculous prices.Industry event:
The SIA National Safety Convention is less than two weeks away.
Don’t miss your last chance to register for this crucial industry event, where all the latest OHS developments and current issues will be examined.
Book now via our secure online booking form - it will only take a few minutes.
The SIA National Safety Convention 2013 includes the highly interactive roundtables session in the afternoon of Day One. You will have the chance to develop a solution to identified business/workplace problems with small groups of fellow attendees. See the full event agenda here.
Interested in being a roundtable facilitator? You will have the opportunity to lead discussions on one of the following topics:
+ Standards: Technology that builds knowledge with real time intervention
+ People: Consultation and communication: Web 2: Tapping into the power of social media and open source safety
+ Competency management and development: Competency, practice sharing and lessons learned
+ Performance Improvement: Incident management: Engaging open communication
+ Performance measures: Reshaping our thinking
+ Professional practice: Management skills
+ Keeping abreast of the evidence
Each table runs for 45 minutes, repeating 4 times. As a facilitator, you will be able to work closely with around 40-60 roundtable participants. To find out how you can get involved, please contact Annalise Reid on +61 (0)2 9080 4323 or email annalise.reid@informa.com.au.
New SEQPHA committee for 2013
SEQPHA thanks everyone, who attended their first breakfast and AGM for the year, and a big thank you to suppliers for the wonderful raffles prizes, Upton St Dry Cleaners, Hanleys, Concept Amenities, Burleigh Textiles, Pillow Talk, Sofitel, Watermark Hotel, Frenkel Textiles.
A new Committee was elected as below:
- Libby Sharp – President
- Gavin Lysaght – Vice President
- Mardi Shennan – Secretary
- Melissa Bent – Treasurer
- Gordon Moffitt – Committee
- Wendy Robson – Committee
- Poppi Farry – Committee
- Rachael Newberry – Committee
- Hayley Brownrigg – Committee
- Denise Miller – Committee
SEQPHA’s next Breakfast will take place at Currumbin Wildlife Sanctuary on Tuesday 12 March 2013 at 7.00 am. Ken will be shaving his head to raise money. Please let Mel know if you can make it, her email melissa@corporatedesigns.com.au It will be an Aussie Plated Breakfast.
The SEQPHA Race Day will take place Saturday 6 April at 12 noon, those interested have to contact Mel melissa@corporatedesigns.com.au for more information, members and non-members are welcome, but no late acceptances. RSVP Monday 18 March 2013.
Upcoming Housekeeping Courses
Lycette & Associates has scheduled housekeeping courses in Manila, Singapore, Bali and Hong Kong. If you are interested in hosting one of our workshops in your City or region please contact us on info@lycetteandassociates.com For more information or to register click on the links below:
Manila: Housekeeping Development Programme for Housekeeping Managers
13 to 15 March 2013 – 3 day course
Singapore: Housekeeping Development Programme for Housekeeping Managers
16 to 18 April – 3 day course
Bali: Coaching Skills for Supervisors
27 May – 1 day course
Bali: Quality Assurance programme for Housekeepers
28 May – 1 day course
Bali: Babysitting for Hotel Employees
29 May – 1 day course
Bali: Housekeepers Development Part 2 (extension)
30 to 31 May – 2 day course
Hong Kong: Housekeeping Development Programme for Housekeeping Managers
3 to 5 June – 3 day course
Hong Kong: Housekeepers Development Part 2 (extension)
6 to 7 June – 2 day course
If you have any further questions about these upcoming housekeeping workshops email Josephine van Damme
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