Monthly Archives: May 2013

PEHN Mini Trade Show

Show off your products and services at the PEHN Mini Trade show, a special event for PEHN members and Housekeepers.  Supplier members are able to have trestle table for free but need to book.  Non member suppliers can also participate at a cost of $300. this includes 2 people from your company extra staff will incur a cost of $60.00 due to catering requirements.  This event is open to all housekeeper’s at no cost at all. Invite all fellow housekeepers to join in, but please advise PEHN before the Trade Show.

Reinforcing the Value of Great Housekeeping by Larry Mogelonsky

I liken them as the unsung heroes of a hotel or resort. Cleanliness is a facet of a guest’s stay that, when done properly, goes unnoticed, and when neglected, becomes a rally point for scorn in an online review site of choice. Overlook your housekeeping at your own risk!

Victor Aburto is the Director of Housekeeping at Montage Beverly Hills a five-diamond property in the heart of Los Angeles. Victor has a passion for housekeeping and that’s why I sought him out for an interview after my stay at his luxurious and impeccably clean hotel.

Click Here To Read More

South East Queensland Professional Housekeepers Association Gold Coast Race Day

The SEQPHA event of the year – Race Day!
The paradise room, Gold coast turf club
Saturday 13th July 2013 at 12pm 

Members:  $60.00
Non-members: $70.00

lucky doors prizes, raffles and best hat prize $$ raised from The bed raffle will go towards The Ronald McDonald House

RSVP: 17th June 2013 – please note no late acceptance as payment and final numbers must be given to the Turf Club prior to the event

For more information contact Melissa Bent 0427142664 or melissab@mbdesigns.com.au

Optii catch up

Liz managed to catch up with the Optii team on a recent visit to the Sunshine Coast in Queensland. She took the opportunity to hear of the  latest updates to the housekeeping software which will include lots of improvements on the optimisation of the cleaning itself, but will also include lots of other things housekeepers struggle with every day. Very exciting, but I can’t share much yet! Several more Hotels have taken up Optii in the last few months including Ramada and Days Inn and Marina Bay Sands in Singapore and Atlantis in Dubai.  Click Here To Read More

PHAN members invited to tour the QT Hotel and Parkroyal in Sydney

The Professional Housekeeping Association of NSW invites its members to join the committee on a tour of the QT Hotel in Sydney and the newly refurbished room of the Parkroyal in Darling Harbour. This will take place on Thursday – May 30, 2013 – starting at 3.30pm

L&A Development Programme Part 2 delivered in London

L&A have completed a 2nd successful Housekeeping Management workshop on 14th and 15th  May at the Arch Hotel in London. 14 participants came from as far afield as 
Malta and Ireland to gain skills in project management and learn presentation
skills. Having the Engineer from the Arch participate was a highlight as we all 
learnt a great deal from Robin on the Engineering perspective, an added plus.

Topics of the Development Programme Part 2 covered over the 2 days included
cleaning concepts and control systems for public areas, working with
contractors, preventative maintenance programmes and project management.
Including learning how to design a critical path using a Gantt chart. Day 2
included environmental sustainability, current environmental global best
practice and what this means.

The afternoon session included health and safety
for Housekeeping. At the end of the day participants presented a project to the
group which they would then take back into their operation. Anne Britton from
UKHA and the GM of the Arch Grant Powell presented all participants with
certificates.

Some feedback from participants:
“Activities all great and very informative throughout” 
“A lot of needed info for me to take back to my operation” 
“Great team efforts throughout the day and formed important friendships” 
“Training activities a great boost of confidence as an individual” 
“Very well delivered and professional – kept us on our toes” 
“Clear concise, allows brainstorming amongst participants every interactive”
“Presentation skills was very helpful to get more confidence” 
“You are the ONLY Housekeeping Training course that is specific to us and
really train with the heart.”

Participants working hard on a group session

GM of the Arch Hotel, Grant Powell with Anne Britton President of UKHA after the certificate presentation

Housekeepers Forum

The Professional Executive Housekeeper’s Network invites you to participate in our Annual Housekeeper’s Forum. This is an opportunity to address issues that arise in housekeeping and this year’s topics are about Finance (Budgets, Profit and Loss etc.) and Linen (understanding fabric and towel constructions, expected life of linen etc.)

GUEST SPEAKER

Gary Johnson – Radisson Flagstaff Financial Controller

Gary has been The Radisson Flagstaff’s Financial Controller for eight years. He has a degree in Bachelor of Business studies majoring in Accounts and has worked in Residential Hotel for 25 yrs.

Dorthe Jantzen  – M. Cohn & Associates

Dorthe has over 15 years of experience in the textile industry and has been the Account Executive at M. Cohn for 6 years – specializing in commercial linen and bed accessories.

– PANEL DISCUSSION 

Speakers will answer any questions raised by the participants.

– MEMBERSHIP

Applications for membership are welcome on the day. For year 2013-2014

We look forward to seeing you there!

LIMITED PLACES AVAILABLE  – BOOK EARLY

Email or mail back prior to Friday 17 May, with your: 

Full Name :_____________________ Company : ________________

Full Name :_____________________ Company : ________________

For further information regarding the Forum, please contact  Margaret on  E: mfernandes@radisson.com

For more information on The Professional Executive Housekeeper’s Network (PEHN).

Please visit our website – www.pehn.org.   Send queries to info@pehn.com.au

Join the conversation @ our open group  in LinkedIn:  http://www.linkedin.com/groups/Professional-Executive-Housekeepers-Network  Mailing address:  P.O Box 200 Market Street, South Melbourne , VIC 3205

PHAN well prepared for another active year

As executive housekeepers come under increasingly large workloads and more stressful responsibilities, membership of, and participation in, appropriate industry bodies can prove very worthwhile for the individual’s wellbeing. That was a key message imparted by Professional Housekeepers Association of NSW Inc (PHAN) president Maureen Jolowicz at the Association’s 2013 annual general meeting.

Click Here To Read More

Site inspection Fairmont Resort in Leura, NSW

Liz and Vicky Jakus, the Executive Housekeeper of the Blue Mountains Hotel School took a couple of hours for a site visit to the Fairmont Resort in Leura. The Resort has just spent Australian $10 million on a refurbishment programme so it was a good opportunity to see the results. Click Here To Read More