Monthly Archives: July 2013
Housekeeping Health Check
Have you tried the Housekeeping Health check here on the L&A website? It is a great way to see how healthy (or unwell) your Housekeeping Department is. Just click on the link and answer the 15 questions honestly. We will diagnose and evaluate your operation based on the results and give some recommended follow up actions to take. Just hit the link and do it NOW!
Quality, little waste and easy control – what everyone wants – Dispensers
The revolution in amenity dispensers is widely accepted by today’s environmentally conscious guests and enables accommodation managers to provide guests with what they also prefer to use at home: liquid soap, body washes and high quality shampoos in stylish dispensers.
There are a huge number of benefits that comes from using dispensers instead of the traditional portion control amenities in guest rooms. The most obvious benefit is the drastic reduction of waste.
Top Tips for Successful Executive Housekeepers
L&A recently asked Executive Housekeepers for their Top Tips and comments came from all corners of the globe. Some of the comments include these;-
“Believe in team building, rapport communication, recognise and appreciate the achievements of the team”
“Leadership and Organization”
“Patience, Empathy and Motivator”
“Respect your team members and show them the right path!”
Australian Carpet by Allan Firth, Executive Director of the Carpet Institute of Australia Limited.
The Australian hospitality sector is fortunate to have a strong carpet manufacturing industry to draw on and realise its flooring décor visions. Carpet is by far the most popular and versatile floor covering solution on the market. And it’s easy to see why:
Décor Versatility – complement the existing décor theme – or create an entirely new one – from the extensive range of carpet styles, surface textures and constructions.
Warmth – a carpet’s surface temperature is substantially higher than that of a hard surface tile thanks to reduced heat dissipation. Carpet gives a soft, warm, cosy feeling. It therefore provides a more comfortable working environment.
Comfort – soft floor coverings such as carpet result in less postural discomfort than standing on hard surfaces.
PHAN is now on Facebook!
Please join Professional Housekeepers of New South Wales on this new exciting platform of networking and blogging. You can post photos and share a comment. The PHAN committee 2013 would love to hear from you!!!
SEQPHA Day at the Races
Liz and Jenny Howarth drove down to the Gold Coast Turf Club on Saturday 13th July to attend the Day at the Races organised by the South East Queensland Housekeeper Association. Over 75 attended the lunch and afternoon racing session. Over $3,101 was raised for the 3 charities (Ronald McDonald House, Currumbin Wildlife Sanctuary and Make it Happen) supported by the Housekeeper Association. Click Here To Read More
SEQPHA Breakfast 7th August 2013 at Emporium Hotel Brisbane
South East Queensland Professional Housekeepers Association will be having a breakfast and tour of the property at Emporium Hotel, Brisbane from 7.00am on Wednesday 7th August. $20 for members and $25 for non-members includes breakfast and show around. RSVP to Melissa at MelissaB@scuttle.com.au
L&A announces another lucky winner to the competition – Free entry for the online Finance for Housekeepers course
Thank you to all that have entered in this competition! We have a winner! Prabhat Shukla, Executive Housekeeper, Intercontinental Doha, Qatar. Prabhat will be participating in the next online course: Finance for Housekeeping Managers starting 2nd September to 22nd October 2013. Congratulations Prabhat.
PHAN Professional Housekeepers Association NSW Upcoming event – Trade Show for Preferred Suppliers
Make a diary note – Monday August 12, 2013 at Radisson Blu Hotel, O’Connell Street, Sydney, NSW. Time from 5 to 7pm. This is an opportunity to see and talk with PHAN Preferred Suppliers about their product range, new items and established favourites.
Bring me a wigwam, please – Article by Susan Kurosawa, Editor, Travel & Indulgence, The Australian
We want hotels to mother us and if not exactly tuck us in, then make us feel nursery-safe and properly cared for. LAST weekend’s Departure Lounge (‘‘Hotels need to lighten up’’) has provoked a flurry of emails from readers who share my dark thoughts about not being able to read in guestrooms as bedside lighting is too dim or poorly positioned or to work out which switch does what in high-tech chambers at so-called hip hotels. Duvets are a real issue, it appears. Too hot is the verdict. Often plonked on without a top sheet is another complaint. ‘‘Bring back blankets!’’ is the pitiful cry in the tossing-and-turning wilderness. Click Here To Read More
Housekeeping Management Consulting

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