Housekeeping Management Consulting
Monthly Archives: August 2013
SEQPHA Trade Show a great success
Liz with SEQPHA President Libby Sharp and Gavin Lysaght – MC and Executive Housekeeper of the Intercontinental Sanctuary Cove Resort
It was great to attend the recent South East Queensland Professional Housekeepers Association trade show this week at the Intercontinental Sanctuary Cove Resort on the Gold Coast. There were over 30 suppliers and exhibitors showing off their latest in everything from towels and upholstery to uniforms and latest trends in cleaning techniques. We will follow up on soon on the more cutting edge innovations.
Final Reminder! Register now for the online elearning course “Finance for Housekeepers” – starts 2nd September 2013
Don’t forget to register today! Also suitable for Room Division Managers who want to gain more Housekeeping Management knowledge.
This workshop helps to clarify and demystify everyday Housekeeping related operational finance and accounting practices. It explains in simple and clear language the different budgets a Housekeeper deals with, the structure, reading and analysis of a P&L, and offers many tips and tools on how to save and control departmental costs. The program thus develops participants’ confidence and professional know-how when dealing with the financial management of their department and enables them to contribute to the profitability and financial success of their operation.
The fully accredited (Australia) online “Finance for Housekeepers” program is mapped against the three financial Units of Competency from the Australian Certificate IV in Hospitality from the Tourism, Hospitality and Events Training package v2 (SIT07).
SEQPHA Trade Show 2013 – Wednesday 28th August Gold Coast
At the SEQPHA 2031 Trade Show 2013 industry suppliers will be exhibiting their products and services for the Hospitality & Tourism Industry at the Grange, Intercontinental Sanctuary Cove Resort, Manor Circle, Gold Coast.
The show is on Wednesday August 28th from 1.00pm – 5.00pm. There is a Cocktail Party after the event which is free to all Property Managers, Housekeepers, Management & Purchasing and Exhibitors. $35.00 for all Non-Members and Members and Suppliers not exhibiting.
Tickets can be purchased at the door for Cocktail Party 5.30pm – 6.30pm Drinks and Hot yummy finger food
RSVP to Melissa Bent – SEQPHA Treasurer E: melissab@mbdesigns.com.au
International Housekeeper’s Week Get together and Mini Olympics in Melbourne Wednesday 11 September
Marian Stafford PEHN
This year the International Housekeeper’s Week is on the 8 – 14th September. As part of the International Housekeeper’s Week activities and as a gesture of appreciation to the Housekeeping Department team, who maintain a cleaner, healthier and safer environment for our guest each day, we are inviting you all to join us for our
Housekeeping Team Get together and Mini Olympics
at City Bowls on Flagstaff Gardens Corner Dudley and William Street, Melbourne VIC
on Wednesday 11 September from 4.00pm.
The Prospects of Opting Out of Housekeeping
Larry Mogelonsky
Housekeeping has always been a cornerstone of a guest’s experience, but now it appears that hotels rendering opt-out exchanges may change the paradigm behind this integral service. Encompassed as a part of the buzz term ‘decontenting’, this particular entity is when guests are prompted at check-in to opt-out of daily housekeeping services with primary compensations including additional loyalty points, room discounts or F&B vouchers. Many independents and a few major brands, notably select Westin hotels, are already employing this alternative tactic. Click Here To Read More
PHAN “Thank You Housekeeping” Party
In conjunction with International Housekeeping Appreciation Week, the Professional Housekeepers Association NSW will hold a “Thank You Housekeeping” Party on Friday 20th September 2013 from 6.00pm at The Menzies Hotel, Carrington Street, Sydney. The theme of the party is “Housekeeping’s Got Talent” and will give Housekeeping teams from all over Sydney to show off their 3-5 minute act of dancing, singing, juggling, acting, musicians, comedy acts… there is prize money of $500 to the winning act. Judging will be by a Mystery Celebrity Guest. $20 includes 2 course dinner with soft drinks. RSVP and more details to follow soon.
Catch up with PHAN in Sydney and upcoming Housekeeping events
While Liz was in Sydney recently she took the opportunity to meet up with some of the Committee of PHAN at the Radisson Blu Hotel on 5th August. The group included current PHAN President Maureen Jolowicz, Executive Housekeeper of the Hotel along with Chona Ogilvie from I.H.S. and Zarife Melick from the Menzies.
There was a good exchange of ideas and Liz was updated on the latest Soap Aid project. Currently 13 hotels in Victoria along with Rotary are conducting a trial in Melbourne to collect, clean and recycle used soap. Click Here To Read More
Recycling soap to save lives: 2 metric tons of used soap collected in Sands China
I wonder what they do with that bar of soap from the hotel room?” This simple question has led to an initiative of recycling soap to save lives. Thousands of hotels worldwide discard over three million bars of soap into landfills and incinerators every single day. Meanwhile, thousands of children around the world die from hygiene-related illnesses that can be prevented by simply washing with a bar of soap.
“How do we put the soap into the hands of those who need it the most?” asked Shailesh Adhav, Managing Director of Clean the World-Asia, at a promotional event held in the back of house area at Holiday Inn Macao Cotai Central yesterday. “Many have thought about what happens to the bar of soap, but they don’t do anything, because it is like boiling the ocean. It’s an amazing task to try to accomplish, and one person alone can’t do it. It’s the strength of taking very simple actions together and saying, ‘how can we find the right partners?’”
Master Students – training at Blue Mountains International Hotel School
From 1st August – 4th August, Liz spent time at the Blue Mountains International Hotel School campus at Leura in the mountains outside Sydney. She was asked to lecture 34 Masters (Hospitality Operations Management MCH603) students from all over the world over 2 days. The session ended with the students presenting their ideas for management on topics such as the pros and cons of outsourcing, a 5 day training programme for new Room Attendants and sustainable best practice in Housekeeping. The programme continues in September with another 35 Masters students.
Bedbugs Training DVD
Do you have an issue with bedbugs? Do your staff know what to look for? Our DVD teaches Housekeeping staff everything they need to know about detection of bedbugs.
Go to http://www.lycetteandassociates.com/housekeeping-products/ and for Aus$89 plus postage you can include this important information as part of your housekeeping training.
Recent Comments