Housekeeping Management Consulting
Monthly Archives: October 2013
Interview with Elspeth Zemla, Executive Housekeeper Langham Auckland New Zealand
While Liz was in New Zealand recently she took the opportunity to catch up with Elspeth Zemla, the Executive Housekeeper of the 5 star downtown Langham Auckland Hotel.
Where were you born and where did you grow up?
I was born and raised in Scotland.
What was your career path to date?
I started out in administrative roles in hospitals and schools. My housekeeping career began with the role of assistant executive housekeeper at the Sheraton Edinburgh in the mid-1980s. I was promoted to executive housekeeper just 18 months later.
Pulire InClean Sydney October 2013
While Liz was in Sydney she took the opportunity to attend the INCLEAN show. Members of PHAN were also there to learn about the latest trends and technology in Housekeeping. Presentations included Stephen Doggetts Bed Bugs Risk in Aged Care, Cleaning Without Chemicals in Clinical Areas with Elizabeth Gillespie from Monash Health and Professional Housekeepers – Outsourcing to a Hotel with Con Katsinas. This was the first Ausclean Pulire, held 15-16 October 2013 at Rosehill Racecourse, Sydney, NSW.
Presentation at IEHA Conference Las Vegas USA 17th November
L&A Director, Liz Lycette will be presenting “Quality Tools in Housekeeping” at the 47th International Executive Housekeeper Association Conference and Convention on 17th November at 11.00am at Planet Hollywood, Las Vegas, Nevada, USA. See more at IEHA
Happy Global Handwashing Day!
Global Handwashing Day was originally created for children and schools, but can be celebrated by anyone promoting handwashing with soap. Each year on October 15, over 200 million people are involved in celebrations in over 100 countries around the world. Why don’t you join in!!
Thinking Outside the Square – A Housekeeping Industry Initiative
The Housekeeping Dilemma
All accommodation hotels have one thing in common – the requirement to turnaround rooms quickly and efficiently to maximise their yields. The Housekeeping Department is sourced with doing the hard work and Hotels are using a variety of options including internal and outsourced Housekeeping workers to provide this service.
Often Hotel’s make decisions on whether to keep the Housekeeping department services themselves or outsource to third party housekeeping contractors like AHS and others based on the availability and quality of suitably qualified Housekeepers.
International Housekeeping Appreciation Week at Hilton Al Ain, UAE
This is what the Housekeeping Team at Hilton Al Ain, UAE did during International Housekeepers Week. 1) The very first day we had a briefing in the Garden with High Tea. 2) Day 2, we had a towel decoration competition, in which we called our In-house guests to judge the best towel art. 3) Day 3, we had an activity called Carving for Donut. It was real fun. 4) Day 4, we had an activity called pick up and drop off with three legs. And since the hotel is busy we planned to do the last three days activity during our communication meeting. Satish Mohan, Senior Housekeeping Supervisor, Hilton Al Ain, United Arab Emirates
New date for SEQPHA Breakfast – Thursday 17th October – 7am at QT Brisbane
The South East Queensland Professional Housekeepers Association October Breakfast will now be held on Thursday 17th October 2013 from 7.00am at the QT Hotel on the Gold Coast. Breakfast will be followed by a show around of the rooms. Cost is $20 for members and $25 for non members. RSVP to Melissa Bent; Melissa@mbdesigns.com.au. The address of the Hotel is 7 Staghorn Avenue, Surfers Paradise, Queensland 4217.
Advances in Gloss Levels Enhance Polish-free Stone Floor Maintenance
As the relatively new concept of stone floor maintenance, using diamond impregnated floor pads, has gathered momentum in recent times, some of the shortcomings of the concept have become apparent.
Not that the concept is riddled with shortcomings. It is not. Rather, it is an incredibly effective and reduced-cost method compared to the old-fashioned use of superficial polishes on stone floors, polishes that rack up very high maintenance costs.
However, one aspect that has, up to now, provided a reason for building owners to reject the system has been the inability to produce the gloss of newly laid polish. And property owners and managers have been prepared to forgo the maintenance cost savings in favour of appearance. Not that this is a true reflection of the comparison between the two systems.
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