Monthly Archives: February 2014

2nd Housekeeping UKHA Olympics

The UKHA had an amazing day on January the 24th at the Millennium & Copthorne Hotel at Chelsea football Club when the 2nd Housekeeping UKHA Olympics took place. The 23 Housekeeping teams from London and beyond competed for 1st prize which was a one night stay for each team member at the luxurious Jumeirah Carlton Tower Hotel this was won by the K West Hotel & Spa.  The teams of 4 individuals demonstrated their skills and knowledge of Housekeeping for the UKHA Olympics.

The day started with a big welcome from Anne Britton the UKHA Chairman with a full run down of the day ahead.

The competition commenced with a skills test “The Knowledge” a long questionnaire for the team to respond to, followed by the “Eye to detail” where a selected member of each team had to enter a test room and find the hidden spots in a record speed, to demonstrate that individual can spot mistakes or errors. The following tests were the dreaded “Toilet Ball” an agility based test that brought lots of laughter, but is so much harder than envisaged. We then moved to the “Vacuuming competition” and finished with the “bed making challenge”.

During the day a number of contestants were invited to visit the Chelsea Football Club and were privy to the “behind the scene” area. We also had Work Safe, who organised a think tank work shop on a cleaning bucket design, where teams could design their ideal bucket. Hopefully this will be made for them.

The Copthorne Hotel received us so well and Mark White the General Manager organised a fantastic buffet lunch for all of us. Dino and his team ensured that all was run very smoothly, it was like an military action.

The aim of the competition being to find the best all round team, skilled in all areas of Housekeeping and to ensure that each individual had a day to remember. We also selected our “Rising Star”.

The grand final winners were announced after serious deliberations by the Judges. After the awards were presented the closing speech was kindly given by Francis Stainton Mayor of Hammersmith and Fulham.

Housekeepers Development Programme in Malta 3 to 5 March 2014

Lycette & Associates will be presenting a unique programme for Housekeeping Managers. This is a 3 day workshop designed to provide a training programme to existing Housekeeping Managers that will deliver concrete Housekeeping Management skills to meet the business needs of the growing hospitality industry. Delivered in a choice of four modules, it focuses on Housekeeping specific financial management, housekeeping operations, staff training & development and quality control & property upkeep.

This 3-day Development Programme will take place at:
Westin Dragonara
Dragonara Rd
STJ 3134, Malta

The programme is suitable for Executive Housekeepers, their Assistants and Senior Supervisors.

Programme Outline

• Day 1: Finance—Learn how to control costs, analyse and fix mistakes on the P&L and prepare budgets
• Day 2: People—Staff retention, leadership skills and personnel development
• Day 3: Control products using tools on quality control, problem solving and the latest in Housekeeping trends and innovations

Or contact Lycette & Associates liz@lycetteandassociates.com or register online at http://www.lycetteandassociates.com/housekeeping-courses-training/

SEQPHA Breakfast 18 February 2014

SEQPHA Breakfast has been planned for 18 February 2014. All Executive Housekeepers, Housekeeping Managers and Assistants come and join. Breakfast will be on at the Sofitel Gold Coast starting at 7 am. Members $20 and Non-members $25.00.

RSVP to Melissa Bent mobile 0427 142 664 or email her melissab@mbdesigns.com.au.

See you there.

The Online Course – Finance for Housekeeping Managers starts 17 February 2014

Best practice with hands-on tools and tips to control Departmental costs and spending!  

Supportive online learning which is interactive, engaging and flexible

This self-directed course enables Housekeeping Manager’s to think critically and become more financially savvy. The focus is on practical skills for the workplace, expanding and developing professional confidence.

The course is facilitated, clear and simple learning via the internet – scheduled over 8 weeks and over approximately 20 hours:

• downloadable on-the-job tools and templates
• interactive forums with global peers
• case studies and practical work exercises
• assessments evaluated by the facilitator and returned with individual feedback
• awards successful participants with a L&A certificate or within Australia, a Statement of Attainment

The next course starts Monday 17 February 2014

Click here to ENROL NOW!

Registration is online and payment is made by credit card or electronic funds transfer. Course fees are AUD $590 per person (10% GST in Australia).

Course dates for 2013
Course 1: 17 February to 13 April 2014 - ENROL NOW
Course 2: 28 April to 22 June 2014 - ENROL NOW
Course 3: 15 September to 9 November 2014 - ENROL NOW
For additional course information visit our website or contact Meike  Hofemann-Zhang meike@lycetteandassociates.com