Monthly Archives: April 2014

Novility bringing technology into the world of housekeeping training

NovilityA recent study carried out by The Hague Hotel School found that cleanliness of bedrooms and bathrooms was the most important factor for guests in their opinion of a property and their decision to leave negative online reviews. The study also showed that for 70% of hotel guests, hygiene is the ultimate factor in their decision to recommend a property. Figures like these should be enough to shock any hotelier into realizing that good performance in housekeeping is non-negotiable and an integral part to any successful hotel.

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SEQPHA visits Gold Coast University hospital for Easter

Easter bunny at Gold CoastMembers of South East Queensland Professional Housekeepers Association visited the children at Gold Coast University hospital to deliver Easter eggs and toys. It was so lovely to see the children’s faces when they saw the bunny, big smiles, hi five’s, and cuddles. Even the doctors and nurses had smiles on their faces.

 

 

Great Concept to Re-Use Lost & Found Hotel Items Wins Cornell Student Sustainability Competition

sustainabilitycomp“The Giving Bag,” a concept to save hotels money on lost and left behind items, is the winning concept in the third annual Cornell student sustainability competition, sponsored by Schneider Electric, a partner of the Cornell Center for Hospitality Research. The competition is conducted in conjunction with the annual Sustainability Roundtable at the Cornell School of Hotel Administration (SHA). The roundtable brought nearly three dozen international hotel practitioners and researchers to the school to discuss current sustainability trends and strategies.

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PHAN May Event – Afternoon of Fitness, Fashion and FUN

 

May eventThe Professional Housekeepers Association of NSW invites all PHAN members to an afternoon of fitness, fashion and Fun.  With Krista and Marie Brereton Designs. Wednesday 14th May from 4.00pm  at Radisson Blu, 27 O’Connell Street.

Topics include;

  • Get Fit in a Chair
  • Learn some Healthy “Fling Food” ideas
  • Parade of fashions for the Workplace
  • RSVP to Mavis Hedrik <mavis007@tpg.com.au>

Krista was at last years Wellness Forum and will introduce exercise and art in a fun way.  This year she has some novel ways on how to look and feel and be our best.  Go on line and check out what she can do www.krista.com.au

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2 day Workshop coming up in Sydney

PLANHousekeeping Managers Development Programme — Part 2 coming up  Wednesday 11th and Thursday 12th June 2014 in Sydney NSW.

Lycette & Associates in conjunction with PHAN is delighted to announce Part 2 of the Development Programme for Housekeeping Managers, Assistants, Hotel Engineers and Rooms Division colleagues. The 2-day Development Programme Part 2 will be held at Radisson Blu, 27 O’Connell Street, Sydney NSW 20oo  5.30pm daily. PLEASE NOTE THE CHANGE OF VENUE

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Liz at Sochi Winter Olympics in Russia

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Megafon Sochi Winter Olympics Management Team with lollipops and mascots

What’s a Housekeeping Consultant doing working at the Winter Olympics?

Even though Housekeeping Management training is our core business at L&A, I took some time out of the training schedule at the end of 2013 and start of 2014 to get involved in another passion – The Olympics.

The Sochi Russia Winter Olympics is my 5th Olympics and I love it.

I took up my role as Silver Programme Manager for Megafon at the Sochi Winter Olympic Games in London late November 2013.

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And the Lucky Winner is….

lucky winner isL&A are delighted to announce the winner of the free admission to the upcoming “Finance for Housekeeper” course on 28th April 2014 is Erhard Dawson, , Executive Housekeeper of Dusit Residence, Dubai Marina in Dubai UAE. Thanks to all those 60 who took the time and effort to enter our competition. For all those who were not lucky enough to win this time we do still suggest you participate in this upcoming workshop – why not ask your boss?

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Swiss-Belhotel International GMs conference attended by L&A

GM conferenceAs L&A are the Corporate Housekeepers for Swiss- Belhotel International, Agnes represented L&A at the recent General Managers conference held in Batam from 19-22nd March 2014. Agnes, who was introduced by Bill Vincent, Regional Director of Operations and Projects made a powerful presentation with the results of the audits conducted over the year using the new internet platform of Sassie.

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PHAN AGM and announcement of new Committee 2014

PHAN committee 2014The 10th AGM for the Professional Housekeepers Association of NSW was held on Thursday 27th March 2014 at the Menzies Hotel in Sydney. The new committee was voted in the with following results. The following officers were elected unanimously
President: Maureen Jolowicz
Vice President: Grace Esogon
Secretary: Zarife Melick
Treasurer: Nela Neves

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