Monthly Archives: July 2014

Psychology of Influence – A Presentation by Eleanor Shakiba for PHAN Members, Colleagues and Guests – Thursday August 21

For presentationFind out how YOUR words can change minds and win over hearts. Influence is the ability to guide someone’s thinking, decisions or actions. This session will help you power up your influencing skills. Hear how to speak more persuasively, shape others’ behaviour, shift the direction of a conversation or get your point across easily.

See how to engage, motivate and persuade during change. Bring along your questions and have them answered by people skills expert, Eleanor Shakiba.

From 4:00pm to 6:00pm at St Mary’s Cathedral House – rear of Cathedral

St Mary’s Road off College Street

RSVP By August 14th to public.officer@phan.org.au

Cost:  PHAN Members – FREE,  PHAN Colleagues – $100, Guests – $150

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Duop Mop system in use at Jumeirah Carlton Towers London

duop mop 3

While Liz was in London recently she caught up with Anne Britton at the Jumeirah Carlton Towers, Anne showed the last cleaning technology – the Duop cleaning system.

Its a very clever mop/ hand tool designed by  Worksafe Technology in the UK, a company established to eliminate the causes of frequent and recurring workplace injuries. By combining their expertise in product design, development and technology, their aim is to take a fresh look at common accidents and injuries in the workplace.

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PHAN presents the Housekeeping “Thank You” Party – Housekeeping goes Bollywood

PHAN-logoPHAN presents Housekeeping Thank You Party with the theme Housekeeping goes Bollywood To celebrate Housekeeping Appreciation week, PHAN will be holding a Housekeeping Thank You party on Friday 26th September at The Menzies Sydney from 6pm for pre dinner drinks. Cash bar for wine. $25 pp includes welcome drinks, 2 course dinner, soft drinks and entertainment. Dress; best Bollywood costume and teams are invited to create an Indian dance routine. Click Here To Read More

How to hire quality Houseskeeping staff and keep them? An Australian perceptive

aging worksforceWhen anyone books a room at a  hotel or resort, the first two things we do when opening the door is check for cleanliness , then the mini bar or the other way around.

The mini bar for some strange reason we believe is free or we suspend belief that it costs an arm and a leg . Why we do this? ,  I’ll never  know .The gods of mini bar must shake their head in bemusement. It’s not till the checkout, do we step back into reality and blame the kids , except they do not drink Corona’s dad.

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Hot or Cold for carpet cleaning? What’s the Answer?

hot or coldDo you wash your dishes in cold water, whether by hand or in an automatic dishwasher? Do you think it is more effective to wash your hands in cold water? Is it easier to melt away grease and oil on a soiled commercial kitchen floor using cold water?

If your answer to all of these questions is no, then I have one more question for you: Why would someone clean carpets with cold water? There is a very important reason heat—along with agitation, time, and chemical action—is one of the four fundamental components of cleaning, and that is heat speeds up the molecular activity of chemicals so they work harder. The process helps loosen and dissolve soils from carpets so that they can be more effectively removed. For the hotel housekeeper, more effective removal of carpet soils means an easier and more productive shift.

Studies reporting on the value of heat in cleaning date back to the late 1800s. Svante Arrhenius won the Nobel Prize for chemistry in 1903. One of his discoveries, which is referred to as the Arrhenius equation, is that heat increases chemical action. Essentially, Arrhenius found that for many common chemical reactions, the reaction rate doubles for every 10-degree Celsius increase in temperature over about 87 degrees Celsius.

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