Daily Archives: October 30, 2014

Interview with Lorraine Dale, Head Housekeeper of Windsor Castle, Berkshire UK

 What is your cultural background? Where were you born and where did you grow up?

I am English, I was born in Stevanage in Hertfordshire and I grew up around London as my mother and father ran public houses.

What has been your career path to date?

I started at Carshalton College, with the hope of becoming a Receptionist! .However in my second year at the college, I spent 6 weeks in a Housekeeping Department on placement.

What was your first role as Executive Housekeeper?

My first role was at Frimley Hall Hotel in Camberley, followed by the Copthrone Hotel in Windsor.

My first major role as Executive Housekeeper was working for Arora Hotels, I started as the opening Executive Housekeeper at their first hotel in Heathrow with 351 rooms. I then went on to become the Director of Housekeeping for all 8 properties, opening 5 hotels for Surinder Arora. My biggest accomplishment was opening the Sofitel T5 with over 600 rooms and suites, an amazing property.

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