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Bali Housekeeping workshops – 1 and 2 December 2011

The Bali Hotels Association is proud to present the latest L&A professional housekeeping workshops on Thursday 1st and Friday 2nd December. 



Course facilitator’s Liz Lycette and Agnes Zlotek-Petit will take you through a programme designed to improve performance of housekeeping staff by targeting two critical areas of operation:

  

• Profits – improve cost control systems and effective utilisation of resources

• Product – consistency, standards, quality and best practice.

This 2 day workshop will start on Thursday 1 December. Each workshop day runs from 09.00 – 17.00, with 1 hour for lunch, which is provided. The cost is:

Don’t miss out! Book now! Register with the Bali Hotel Association. Confirmation required by 24 November 2011.
Please contact Nia Septinawati for more information.

Venue details:
Bali Hotels Association
Jl. Raya Puputan 41, Renon
Denpasar 80235, Bali – Indonesia
hr@balihotelsassociation.com
Ph. (+62 361) 227 600
Fax. (+62 361) 246 816
M. +62 8164 710 412
www.balihotelsassociation.com

Dates: 1 – 2 December 2011 (2 days)
Time: 9.00 to 17.00 hrs

Cost: BHA-members: IDR 2,800,000 or US$ 330.00 (20% discount for 2 or more participants)
Non-members: IDR 3,000,000 or US$ 350.00 (10% discount for 2 or more participants)

For more information about the course please visit our website: http://www.lycetteandassociates.com/housekeeping-courses-training/?housekeeping-management-skills-profits-people or inquiry by emailing Josephine: Josephine@lycetteandassociates.com

 

SEQPHA Breakfast @ Conrad Jupiters – 24 November 2011

SEQPHA invites all Executive Housekeepers, members and non-members to join them for breakfast at Conrad Jupiters on Thursday 24 November 2011. Breakfast will start at 7.00 am at the Food Fantasy Restaurant, Conrad Jupiters. Guest Speaker is Mark Glancy from D Tec Pest Solutions.

A Buffet Breakfast will be served:

$18.00 for members
$23.00 for non-members
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RSVP to Melissa Bent by Tuesday 15th November
email: melissa@corporatedesigns.com.au
Mobile: 0466 915 341

 

SEQPHA Breakfast at Sofitel Brisbane

SEQPHA

SEQPHA had a great turn out on a July fresh winter morning of just under 50 people at the Sofitel Brisbane.  A big thanks to the Hotel who put on a lovely buffet breakfast once again, and lovely hot chocolates and coffee’s just what we needed after leaving the Gold Coast at 5.30am.  It was lovely to have Keeana and her Mum – Glenda as our special guests, and our new charity focus will be on the Leukaemia foundation.  Libby’s Hotel the Sofitel Gold Coast kindly donated a weekend for her and her Mum, and Mark Kelly from Corporate Designs also donated a weekend at the Golden Beach resort on the Sunshine Coast. I am sure we all enjoyed the speech given by Judith Hill from QHA.  Thanks again to all for attending, see you at the Trade Show.

Don’t Forget:  WEDNESDAY THE 21ST OF SEPTEMBER, HYATT SANCTUARY COVE.

Any inquiries, email Melissa Bent at melcoronet@iprimus.com.au

UK Housekeeper Association meeting at the Mayfair Hotel in London

In May 2011, during a trip to UK Lycette & Associates was present at the UKHA monthly meeting at the Mayfair Hotel in Central London. A record 117 members attended and the evening started with a great cocktail party and networking opportunity. Prolet Gale, the Executive Housekeeper of the Hotel and her team, organized a show round of all the renovated rooms as an extra bonus!

In the May Fair’s luxurious private theatre, the group had 3 outstanding speakers. The first was the Mayfair’s Deputy General Manager, Michael Cheung who gave a preview of the Hotel and presented the 3D Kylie show! (Complete with everyone wearing 3D glasses)

The 2 nd presentation was CLEAN’S presentation on some of the implications to linen distribution and staffing over the eighty days of the London Olympics next summer.

Some quick facts and figures on the London Olympics!

The Olympic Games is the world’s biggest event and it will run in UK from 27 July until 12 August 2012.  203 countries will participate making up the 50,000 strong Olympic Family of 18,000 athletes and team officials, 22,000 media. A total of 9 million tickets will be sold. The Paralympic Games take place two weeks later from 29 August until 9 September 2012 with 170 countries participating including 10,000 Paralympic Family; 6,000 athletes and team officials and 4,000 media. 1.4 million tickets will be sold. There will be a 100,000 workforce including volunteers and 4 billion global audience

Road closures and restrictions will undoubtedly result in changes to delivery and collection times for linen, this could well result in disruption to normal/revised deliveries (traffic congestion) Flexibility, communication and co-operation between hotels and linen service providers will be crucial.

Staff Implications: at the Stratford Olympic Village there will be 16,000 athletes which = 16,000 beds and housekeeping requirements! There will be a huge demand for agency staff, casual staff and experienced staff.  So during London’s busiest period, staff will be at a premium

TSA Chief Executive Murray Simpson described the implications of the recent volatility in global commodity prices, particularly cotton. Murray works tirelessly on behalf of the industry, representing hotels at government level, and forging strong relationships with related associations like the UKHA and British Hospitality. For more in-formation on Murray and the TSA visit www.tsa-uk.org

CLEAN who was the major sponsor of the night, is one of the largest privately owned laundry and linen services company in the UK. The business was founded in 1886 and four Laundry plants – Maidenhead, Camberley, Reading and Banbury. CLEAN provides a full range of products and services from standard pooled linen rental to bespoke five star rental, and customers owned goods laundry. In addition our specialised workwear and cleanroom facility at Maidenhead offers full garment rental solutions with total traceability to both the pharmaceutical and food preparation industries.

CLEAN has recently invested £12m in a new laundry in Camberley which is claimed to be the most energy efficient laundry in Europe. www.cleanservices.co.uk

SEQPHA Easter breakfast

The South East Queensland Professional Housekeepers Association had an Early Easter Breakfast held at the Holiday Inn Surfers Paradise. “We had a great morning, Mardi Shennan from A H Beard gave a talk on her company that is Australian owned. They donated $250,000 of beds to the flood relief in Queensland with no publicity or fuss, which was wonderful to hear,” said SEQPHA’s Melissa Bent.

“ We also wished Leeann Shultz from Sewroo all the best she was flying to the UK that afternoon to participate in the London Marathon on Sunday – she had raised $10,000 towards a great cause for the Heart Foundation. Leeann had suffered a heart attack last year and now running a marathon and we had helped with a $500 donation and selling raffle tickets.

“A H Beard donated a bed to raffle which helped her reach her target. We also raised over $200 at this function towards our charities with our raffles. Prizes kindly donated by our suppliers once again. One of our suppliers said she knew of a young lady who was 19 and has suffered from leukaemia since she was 16 she has to stay in hospital for a while, during her treatment and asked if anyone had a holiday house, or spare room as Ronald McDonald House cannot take her anymore due to her age.

“Leeann and Graham of Sewroo, put up their hands straight away and said she can stay at their house while they are in the UK and even longer if needed. There was not a dry eye in the house, how generous of them both, so nice to know there are kind people around to help out others.

“Finally a big thank you to our bunny Colleen Reynolds from the Southport School, who puts on that costume each year, she brought the house down, we have not laughed so much.

Our next Function is race day at the Gold Coast Turf Club on the 14 May, a fun day to dress up and catch up with all.”

PHAN Hotel Site Visit

On Thursday 19th May 2011 join the PHAN committee to visit Sofitel Sydney Wentworth – 61-101 Phillip St. Sydney. Meeting place @ 4pm to 4:50pm, then walk to The Westin Sydney – 1 Martin Place Sydney 5pm to 6pm. After the hotel visits we meet at Subsolo Restaurant -161 King St Sydney dinner @ 6:30pm

The Westin Sydney and Sofitel graciously extended an invitation to PHAN members to showcase their hotels. The space is limited therefore this is a first come first serve basis.

Please RSVP by Monday 16th of May to the email address below: phanpresident@gmail.com

This will also be an opportunity to renew your membership, the committee will bring application forms and will issue the receipts to make it more convenient for you.

Other Housekeeping Olympics

Teams competing in the Las Vegas Housekeeping Olympics

Check out more Housekeeping Olympics,
this time from Las Vegas: http://www.youtube.com/watch?v=2jWwHJo5S3o
and another one http://www.youtube.com/watch?v=Ew_ULbvtd0c&NR=1
and in Philippines http://www.youtube.com/watch?v=FcoZHdNa-tI&NR=1
and this one! Funny!! http://www.youtube.com/watch?v=gSwFo-_KgI0&NR=1

International Interior Images hosts The P.E.H.N. (Vic)


Professional Executive Housekeepers Network

On Wednesday March 23rd March , Val Harding and her staff  from International Interior Images hosted  members of The P.E.H.N. (professional Executive Housekeepers Network) (Vic)  at their very elegant premises in Port Melbourne. Members were treated to champagne and very tasty canapes  throughout the evening whilst perusing and sampling all the international luxury brands including Asprey , Aveda , Elemis , Penhaligons and The White Company all of which International Interior Images distribute.. Some members were lucky enough to  experience hand massages from Kate from Elemis who had just arrived from the U.K. to assist in the opening of the new Myer day spa.

Val Harding who is on the board of  the “tlc for kids” charity introduced Tim Conolan  to speak on behalf of the charity to explain to members about the work they do in helping families in need when children are in hospital . They endeavour to nurture the emotional wellbeing of children undergoing medical treatment. Assistance can usually be given within 48 hours to families in need and requests can be diverse. Other services include a national distraction box program which contains toys etc so children can be distracted from needles etc and some unpleasant forms of treatments.. If you would like to make a donation or know more  about tlc, their website is www.tlcforkids.org.au. The P.E.H.N. donated $500 on behalf of all members.

Thanks to Val and all her staff for an interesting evening.

Upcoming function

 

The P.E.H.N. is planning a mini trade show on May 12th where Associate members will show off their products and services. Invitations will be going out soon for what promises to be a fun night with prizes. Hope to see all members there.

For more information on PEHN contact Barbara Sargeant by email: b.sarge@bigpond.com or visit www.pehn.org

An invitation from PHAN

Liz and members of PHAN committee

The PHAN committee invited Liz earlier this month for a catch up and dinner at the Menzies Hotel. An important exchange of ideas and making PHAN members aware of the special offer extended to them to enrol in the online Finance for Housekeeping Managers course.  It was lovely to see everyone.

News from SEQPHA – Q1 2011

SEQPHA, the South East Queensland Professional Housekeepers Association has had a busy few months with multiple events this last quarter.

The koala SEQPHA sponsors at Currumbin Wildlife Sanctuary, Tallow lost her baby, but the good news is that Tallow is pregnant again. The baby is the size of a jellybean and will be 6 months before she comes out of her mother’s pouch.

Leeanne Schultz from Sewroo, will be running in the London Marathon in April for the National Heart Foundation and she is trying to raise $10,000. SEQPHA gave her a cheque for $500 to put towards this goal. Leeanne thanked the SEQPHA for its donation of $500 at the SEQPHA Sofitel Breakfast and with all the raffle tickets sold SEQPHA raised another $500 towards her goal of $10,000.00!

A fundraising event was held at Centrepoint Health Club with Raw Boxing and Zumba Class before a Heart Healthy BBQ lunch and then the raffle draw. Mardi Shennan from A H Beard had donated a queen ensemble to raffle, which has helped Leanne immensely to raise those dollars. Julie Febey from Sewroo Products (Ironing Board Covers and Laundry Products) won the bed. Melissa Bent won a Sewroo pack, with a lovely ironing board cover, a peg bag and wash bag, and Mardi also won a $100 voucher to Moo Moos Wine Bar and Steakhouse

The next event on the SEQPHA calendar is the Easter Breakfast at the Holiday Inn Surfers, Wednesday the 13th of April starting at 7am

SEQPHA supports the L&A’s 2 day Housekeeping Management Skill’s course at the Radisson Gold Coast Resort on 13 and 14 April.

The Race Day Saturday is planned for 14 May. This year it will include a Fashion Parade by Mellrose and lucky door prizes, which include a chance to watch the horses jump from the Barrier, a Directors Lounge Experience including a photograph with the winning horse and drinks with the winning connections.  Last SEQPHA will receive 2 gate/members tickets for each guest as well as those great Raffle prizes.

Last put this date into your diaries, the SEQPHA Trade Show is on again! At the Hyatt Sanctuary Cove, The Grange on Wednesday the 21st September. Don’t miss this annual event. More detailed information to come.

For more information on SEQPHA contact Melissa Bent, Treasurer SEQPHA email: melcoronet@iprimus.com.au or Mob: 0466 915 341

The Raffle draw

The Raffle draw