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And the Lucky Winner is….
L&A are delighted to announce the winner of the free admission to the upcoming “Finance for Housekeeper” course on 28th April 2014 is Erhard Dawson, , Executive Housekeeper of Dusit Residence, Dubai Marina in Dubai UAE. Thanks to all those 60 who took the time and effort to enter our competition. For all those who were not lucky enough to win this time we do still suggest you participate in this upcoming workshop – why not ask your boss?
This is your Chance to Win 1 Free Admission to the Online Finance for Housekeepers Course!
To all housekeepers around the world! From today for only 10 days L&A is offering 1 person FREE ADMISSION to its online Finance for Housekeepers course . For your chance to win and start this course on Monday 28th April 2014 with fellow housekeepers from around the world register your name, position, hotel and email address with Meike. Email her your details and your name will go in the draw: meike@lycetteandassociates.com
The winner will be notified by email. Be quick this competition ends 31st March 2014!
Successful 3 Day Housekeepers Workshop in Malta
Liz has just completed another successful 3 day Development Programme for Housekeeping Managers in Malta. Attended by 12 Housekeepers and their Assistants, the workshop was held at the Westin Dragonara Hotel and Resort hosted by Angela Attard, the Executive Housekeeper from that property. It was a very lively 3 days with terrific sharing of best practices and some impressive networking opportunities. Click Here To Read More
Housekeepers Development Programme in Malta 3 to 5 March 2014
Lycette & Associates will be presenting a unique programme for Housekeeping Managers. This is a 3 day workshop designed to provide a training programme to existing Housekeeping Managers that will deliver concrete Housekeeping Management skills to meet the business needs of the growing hospitality industry. Delivered in a choice of four modules, it focuses on Housekeeping specific financial management, housekeeping operations, staff training & development and quality control & property upkeep.
This 3-day Development Programme will take place at:
Westin Dragonara
Dragonara Rd
STJ 3134, Malta
The programme is suitable for Executive Housekeepers, their Assistants and Senior Supervisors.
Programme Outline
- Day 1: Finance—Learn how to control costs, analyse and fix mistakes on the P&L and prepare budgets
- Day 2: People—Staff retention, leadership skills and personnel development
- Day 3: Control products using tools on quality control, problem solving and the latest in Housekeeping trends and innovations
Or contact Lycette & Associates liz@lycetteandassociates.com or register online at http://www.lycetteandassociates.com/housekeeping-courses-training/
The Online Course – Finance for Housekeeping Managers starts 17 February 2014
Best practice with hands-on tools and tips to control Departmental costs and spending!
Supportive online learning which is interactive, engaging and flexible
This self-directed course enables Housekeeping Manager’s to think critically and become more financially savvy. The focus is on practical skills for the workplace, expanding and developing professional confidence.
The course is facilitated, clear and simple learning via the internet – scheduled over 8 weeks and over approximately 20 hours:
- downloadable on-the-job tools and templates
- interactive forums with global peers
- case studies and practical work exercises
- assessments evaluated by the facilitator and returned with individual feedback
- awards successful participants with a L&A certificate or within Australia, a Statement of Attainment
The next course starts Monday 17 February 2014
Registration is online and payment is made by credit card or electronic funds transfer. Course fees are AUD $590 per person (10% GST in Australia).
Course dates for 2013
Course 1: 17 February to 13 April 2014 - ENROL NOW
Course 2: 28 April to 22 June 2014 - ENROL NOW
Course 3: 15 September to 9 November 2014 - ENROL NOW
For additional course information visit our website or contact Meike Hofemann-Zhang meike@lycetteandassociates.com
Final L&A Elearning course wraps up for 2013
The Hospitalit-e “Finance for Housekeepers” elearning course wrapped up this week with lots of great feedback from participants. The course attendees came from all over the globe including Macau, Qatar, Seychelles, Indonesia, China and the cruise ship “The World”.
When we asked the question;-
What are the most relevant and useful materials you found on the course? we got varied feedback :
- Provided materials to print out
- The system is easy to understand
- It helps a lot when you know that your trainer is always there to help.
- P&L variance reading
- Manning guide budget
- Cross charging
And some final comments and feedback – “Thank you for teaching me how to understand finance from the Finance department point of view. Also would like to thank Meike for all support, advise and care that she was given to me during the course. “
“The structure of the entire course program was very useful and I learned a lot. I look forward to my next L&A course.”
The next L&A Finance for Housekeepers course starts on 17th February 2014 Click the link to learn more and register
Thinking Outside the Square – A Housekeeping Industry Initiative
The Housekeeping Dilemma
All accommodation hotels have one thing in common – the requirement to turnaround rooms quickly and efficiently to maximise their yields. The Housekeeping Department is sourced with doing the hard work and Hotels are using a variety of options including internal and outsourced Housekeeping workers to provide this service.
Often Hotel’s make decisions on whether to keep the Housekeeping department services themselves or outsource to third party housekeeping contractors like AHS and others based on the availability and quality of suitably qualified Housekeepers.
L&A back at Blue Mountains Internatinal Hotel Management School, Leura NSW
Liz was back at the BMIHMS to run a further 2 days training for the Masters students undertaking the MHC603 Hotel Operations Management course. After a full 2 days of lectures the students completed a group assignment on the implementation of various new trends and innovations in Housekeeping Management. The groups had 10 -15 minutes to convince the assessors that their products and services would benefit Hotel and Housekeeping operations.
Finance for Housekeepers online learning course 2014 dates confirmed
The 2014 Online course “Finance for Housekeepers” course dates have been finalised for 2014. There will be 3 courses across the year: February/March/April 2014 which runs from 17 February – 13 April . April/May/June 2014 which runs from 28 April – 22 June and September/October/November 2014 which runs from 15 September – 09 November. Each facilitated course runs from 6-8 weeks.
Thinking Outside the Square – A Housekeeping Industry Initiative
The Housekeeping Dilemma in Australia
All accommodation hotels have one thing in common – the requirement to turnaround rooms quickly and efficiently to maximise their yields. The Housekeeping Department is sourced with doing the hard work and Hotels are using a variety of options including internal and outsourced Housekeeping workers to provide this service.
Often Hotel’s make decisions on whether to keep the Housekeeping department services themselves or outsource to third party housekeeping contractors like AHS and others based on the availability and quality of suitably qualified Housekeepers.
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