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Going Green, One Hotel Towel at a Time
A global collection of towel cards tells you how to be green in a thousand earnest, helpful (and downright weird) ways. By Peter Mandel.
Three stars, four stars–whatever its constellation, the hotel chain of your choice wants you to know that it is a lot like you. It may be a mass of buildings, elevator buttons and brass-plated trolleys for bags. But it is special. A brick-and-mortar being with a heart. Starwood Hotels have a personalized menu for pillow puffiness, after all. Even a Motel 6 has its particular brand of lotion and shampoo.
The bathroom is where your hotel’s earnest personality really begins to beam. Cheerful cardboard pop-ups bloom next to the sink (“Did You Forget Your Toothbrush?”), a truly clean toilet shows off its prestigious plastic strip, and a placard near the towels cordially invites you to step up and Save the Planet.
Interview with Elspeth Zemla, Executive Housekeeper Langham Auckland New Zealand
While Liz was in New Zealand recently she took the opportunity to catch up with Elspeth Zemla, the Executive Housekeeper of the 5 star downtown Langham Auckland Hotel.
Where were you born and where did you grow up?
I was born and raised in Scotland.
What was your career path to date?
I started out in administrative roles in hospitals and schools. My housekeeping career began with the role of assistant executive housekeeper at the Sheraton Edinburgh in the mid-1980s. I was promoted to executive housekeeper just 18 months later.
Pulire InClean Sydney October 2013
While Liz was in Sydney she took the opportunity to attend the INCLEAN show. Members of PHAN were also there to learn about the latest trends and technology in Housekeeping. Presentations included Stephen Doggetts Bed Bugs Risk in Aged Care, Cleaning Without Chemicals in Clinical Areas with Elizabeth Gillespie from Monash Health and Professional Housekeepers – Outsourcing to a Hotel with Con Katsinas. This was the first Ausclean Pulire, held 15-16 October 2013 at Rosehill Racecourse, Sydney, NSW.
Presentation at IEHA Conference Las Vegas USA 17th November
L&A Director, Liz Lycette will be presenting “Quality Tools in Housekeeping” at the 47th International Executive Housekeeper Association Conference and Convention on 17th November at 11.00am at Planet Hollywood, Las Vegas, Nevada, USA. See more at IEHA
Happy Global Handwashing Day!
Global Handwashing Day was originally created for children and schools, but can be celebrated by anyone promoting handwashing with soap. Each year on October 15, over 200 million people are involved in celebrations in over 100 countries around the world. Why don’t you join in!!
Thinking Outside the Square – A Housekeeping Industry Initiative
The Housekeeping Dilemma
All accommodation hotels have one thing in common – the requirement to turnaround rooms quickly and efficiently to maximise their yields. The Housekeeping Department is sourced with doing the hard work and Hotels are using a variety of options including internal and outsourced Housekeeping workers to provide this service.
Often Hotel’s make decisions on whether to keep the Housekeeping department services themselves or outsource to third party housekeeping contractors like AHS and others based on the availability and quality of suitably qualified Housekeepers.
Advances in Gloss Levels Enhance Polish-free Stone Floor Maintenance
As the relatively new concept of stone floor maintenance, using diamond impregnated floor pads, has gathered momentum in recent times, some of the shortcomings of the concept have become apparent.
Not that the concept is riddled with shortcomings. It is not. Rather, it is an incredibly effective and reduced-cost method compared to the old-fashioned use of superficial polishes on stone floors, polishes that rack up very high maintenance costs.
However, one aspect that has, up to now, provided a reason for building owners to reject the system has been the inability to produce the gloss of newly laid polish. And property owners and managers have been prepared to forgo the maintenance cost savings in favour of appearance. Not that this is a true reflection of the comparison between the two systems.
L&A back at Blue Mountains Internatinal Hotel Management School, Leura NSW
Liz was back at the BMIHMS to run a further 2 days training for the Masters students undertaking the MHC603 Hotel Operations Management course. After a full 2 days of lectures the students completed a group assignment on the implementation of various new trends and innovations in Housekeeping Management. The groups had 10 -15 minutes to convince the assessors that their products and services would benefit Hotel and Housekeeping operations.
Finance for Housekeepers online learning course 2014 dates confirmed
The 2014 Online course “Finance for Housekeepers” course dates have been finalised for 2014. There will be 3 courses across the year: February/March/April 2014 which runs from 17 February – 13 April . April/May/June 2014 which runs from 28 April – 22 June and September/October/November 2014 which runs from 15 September – 09 November. Each facilitated course runs from 6-8 weeks.
UKHA Annual Business Lunch at The Dorchester Hotel, London on 24th October 2013
The UK Housekeepers Association will be holding their Annual Business Lunch at The Dorchester Hotel on Thursday 24th October. The European Housekeepers Association representative/President have been invited to tighten the links between. This year Jodi Goldman will be one of the guest speakers addressing the group on the subject of uniforms. The drinks reception will start at 12.30 and the event will conclude at around 16:00. For further information contact the President of UKHA, Anne Britton, UKHA National Chairman at www.ukha.co.uk
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