Development Course for Housekeeping Managers comes to Bangkok!

Lycette & Associates developed a reputation for delivering popular and highly practical interactive training courses for Housekeeping Managers and Housekeeping staff. This time L&A is presenting in Bangkok. Two workshops are scheduled to take place this September. This development programme will benefit Executive Housekeepers, particularly those newly appointed to the position, their Assistants and Senior Housekeeping Managers. Course facilitator Liz Lycette will take you through a programme designed to improve performance of housekeeping staff by targeting three critical areas of operation:

Profits – improve cost control systems and effective utilisation of resources
People – staff retention, effective leadership skills, personnel management / development
Product – achieve and maintain consistency in presentation standards and property upkeep

The cornerstones of the training will include:

• Facilitation in English and translation into Thai
• Theory, supported by a presentation, comprehensive hand-outs in English and Thai
• Group discussions, case studies, role plays, practical work exercises
• Workbased Project initiation through personal development sheets
• Mini trade show with suppliers and networking opportunities

Venue details
36 Narathiwat-Ratchanakarin Road
Bangkok 10120, Thailand
Phone: +66 (0) 2210 9000

Workshop details and fees:

• Workshop 1: Wednesday 7th, Thursday 8th and Friday 9th September, 2011.
• Workshop 2: Monday 12th, Tuesday 13th and Wednesday 14th September 2011.
• Each workshop day runs from 09.00 – 17.30, including 1 hour for lunch which will be provided.

The course fee is THB 10,000 per person only! (Full 3-day programme inclusive of all course materials, including morning, afternoon tea and lunch) A minimum of 20 attendees is required for each course to take place

Registration
Full registration and payment in US$ 339.00 equivalent will be available online at the L&A Website: http://www.lycetteandassociates.com/housekeeping-courses-training/ or you can contact our course coordinator Ms. Taspun L. (Pin) Mobile : +66 86370 4417 Email: pin (at) lycetteandassociates.com