elearning programme for housekeepers will become reality!

Lycette & Associates in conjunction with Balfour College and the Professional Housekeepers Association of NSW (PHAN) is delighted to announce the successful application for NSW 2010 E-learning Innovations funding.

The selection process for 2010 was highly competitive and we were picked from 150 project applications.

The project is called Hospitalit-E and aims to empower and up-skill Housekeeping Managers in financial management competencies. Typically Housekeeping Managers in resorts, hotels, apartments, aged-care facilities and hospitals are:

• managing up to 200 staff with large budgets (in the millions).
• recruited internally
• learn on-the-job
• unqualified

A skills gap has been identified in finance where Housekeepers are held accountable for budgetary issues.  Attending face-to-face training is a challenge due to long working hours and geographically dispersed learners.  Furthermore it doesn’t prepare learners to use technologies in their workplace – fast becoming a mandatory requirement.

The project addresses these issues by piloting an online learning program. The course includes three units of competency in finance, which is part of the Certificate IV Hospitality course. It also incorporates opportunities for recognition of prior learning.

Watch this space!!!