Housekeeping Management Consulting
Follow up housekeeping review for Hong Kong’s Disney Hotels
Liz & Janine join the Disney Housekeeping Team for morning warm up.
While in the neighbourhood in Macau and travelling via Hong Kong Lycette & Associates took the opportunity to do a scheduled follow up on a previous Disney assignment, the two hotels, Disneyland and Hollywood at the Disneyland Resort in Hong Kong.
After following through on some of the recommendations on public area cleaning from the last visit, we are delighted to advise that the Disneyland Hotel is making a 9% saving in the annual costs of Public Area cleaning with no effect on quality or the end results. This is a substantial saving and needless to say the Hotel Management are very happy!
On this visit, there was a total review of the housekeeping organisational structure within both hotels. We also focussed on training and quality control for the guest rooms. The 2 hotels are about the morning warm-up and stretches. Liz and Janine joined the staff in the garden for the warm up exercises.
During our stay, we did bump into some very special guests and big hugs were shared all around!
Janine demonstrates concept of a pull out extra bed in the new mock up room!
Janine wishing for a yellow car
Janine and Danny with a Mickey ring
Liz bumped into a special guest
Janine having fun with Mini
Brown says:
Very interested in learning more about your organization. I am a group Director of Housekeeping in the caribbean and would love to establish a connection with you.
April 19th, 2011 at 12:43 pm