Housekeepers Development Programme in London 5 to 7 February 2013

Lycette & Associates developed a reputation for delivering popular and highly practical interactive training courses for Housekeeping Managers and Housekeeping staff. Early next year L&A in conjunction with the UK Housekeepers Association will be presenting in London. The Development  Programme for Housekeeping Managers has been scheduled to take place in February 2013. This Programme will benefit Executive Housekeepers, particularly those newly appointed to the position, their Assistants and Senior Housekeeping Managers.

Course facilitator Liz Lycette will take you through a programme designed to improve performance of housekeeping staff by targeting three critical areas of operation:

• Profits – improve cost control systems and effective utilisation of resources
• People – staff retention, effective leadership skills, personnel management / development
• Product – achieve and maintain consistency in presentation standards and property upkeep

The cornerstones of the training will include:

• Theory, supported by a presentation, comprehensive hand-outs
• Group discussions, case studies, role plays, practical work exercises
• Workbased Project initiation through personal development sheets

Venue details:
Citadines Prestige Holborn-Covent Garden,
94-99 High Holborn,
London WC 1V 6LF

Workshop details and fees:
The course fee is £400.00 per person only! (Full 3-day programme inclusive of all course materials, including morning, afternoon tea and lunch) A minimum of 20 attendees is required for each course to take place.

• Tuesday 5th, Wednesday 6th and Thursday 7th february, 2013.
• Each workshop day runs from 09.00 – 17.30, including 1 hour for lunch which will be provided.

Registration
Full registration and payment in AUD$625.00 equivalent will be available online at the L&A Website: http://www.lycetteandassociates.com/housekeeping-courses-training/?external-development-for-housekeeping-managers