Housekeeping expert speaks at 7 Star Conference

Lycette & Associates was invited to speak at last month’s 7 Star Conference, part of the annual Hotel Show in Dubai. The central themes for this year’s Conference were Design Trends, Technology and the Future, Food & Beverage trends and Marketing and Profitability. Liz Lycette presented to a group of 50 Housekeepers and General Managers on the topic of ‘Staff productivity management in housekeeping’. Traditionally, the Housekeeping Department is one of the largest in a Hotel operation. Housekeeping labour and related costs is one of the biggest expense lines on the Rooms Division P&L. The question was asked: “How financially savvy is your Executive Housekeeper and how well does he or she understand how to look at productivity as a useful and effective tool to save costs?” Liz shared her knowledge of the latest technology and the emergence of innovative materials, all of which have significantly increased housekeeping efficiency and effectiveness. The proven bottom line benefits are clear. For more information on Productivity in Housekeeping contact L&A at info@lycetteandassociates.com.