L&A Development Programme Part 2 delivered in London

L&A have completed a 2nd successful Housekeeping Management workshop on 14th and 15th  May at the Arch Hotel in London. 14 participants came from as far afield as 
Malta and Ireland to gain skills in project management and learn presentation
skills. Having the Engineer from the Arch participate was a highlight as we all 
learnt a great deal from Robin on the Engineering perspective, an added plus.

Topics of the Development Programme Part 2 covered over the 2 days included
cleaning concepts and control systems for public areas, working with
contractors, preventative maintenance programmes and project management.
Including learning how to design a critical path using a Gantt chart. Day 2
included environmental sustainability, current environmental global best
practice and what this means.

The afternoon session included health and safety
for Housekeeping. At the end of the day participants presented a project to the
group which they would then take back into their operation. Anne Britton from
UKHA and the GM of the Arch Grant Powell presented all participants with
certificates.

Some feedback from participants:
“Activities all great and very informative throughout” 
“A lot of needed info for me to take back to my operation” 
“Great team efforts throughout the day and formed important friendships” 
“Training activities a great boost of confidence as an individual” 
“Very well delivered and professional – kept us on our toes” 
“Clear concise, allows brainstorming amongst participants every interactive”
“Presentation skills was very helpful to get more confidence” 
“You are the ONLY Housekeeping Training course that is specific to us and
really train with the heart.”