L&A Housekeeping workshops back in Bali in April

The Bali Hotel Association in conjunction with Lycette & Associates is presenting a new set of workshops for Bali Executive Housekeepers, their Assistants, Rooms Division Managers and Housekeepiong Supervisors in April.
Quality Assurance in Housekeeping: A 1 day course designed to provide hotels and groups of hotels with a customised program in which key strategy tools and skills are given to establish and maintain quality assurance. Through this interactive workshop the participants are guided to develop specific corporate guidelines and quality benchmarks to maintain consistent Housekeeping Standards within the company.
Coaching Skills for Housekeeping Supervisors: This 1 day workshop is specifically designed to address the challenges of leading the diverse labour force in Housekeeping and Rooms Division. Participants will leave this workshop with practical management tools to assist them in managing and developing their team through building trust, planning, problem solving and strong leadership.

The 2 courses will run over 3 days and participants can mix and match for maximum flexibility. Each workshop day runs from 09.00 – 17.00, with 1 hour for lunch.
Registration is required per course and is available from the BHA Office or the L&A website.

Cost:
BHA members – USD200.00 or IDR 1,900,000 per person. A 20% discount is applied for hotels sending 2 or more participants.
Non-BHA members – USD 230,00 or IDR 2.100.000 per person. A 10% discount is applied for hotels sending 2 or more participants.
(The full day course inclusive of all course materials, including morning, afternoon tea and lunch) A minimum of 20 attendees is required for this course to take place. You don’t have to have done the previous workshops to attend this one.

Course dates:

25 April: Quality Assurance
26 April: Coaching Skills for Housekeeping Supervisors
27 April: Coaching Skills for Housekeeping Supervisors

Don’t miss out! Book now! Register with the Bali Hotel Association. Confirmation required by 20 April 2012. Please contact Nia Septinawati for more information.

Venue details:
Bali Hotels Association
Jl. Raya Puputan 41, Renon
, Denpasar 80235, Bali – Indonesia
hr@balihotelsassociation.com
Ph. (+62 361) 227 600
Fax. (+62 361) 246 816
M. +62 8164 710 412
www.balihotelsassociation.com

For more information contact Josephine: josephine@lycetteandassociates.com