L&A strategy meeting Dubai – February 2009

In late February 2009, L&A held a 3 day strategy meeting in Dubai.
The Associates who attended were Tim Millett (day one), Liz Lycette, Janine Hancox, Angela Petropoulos, Anne Manual, Agnes Zlotek Petit and Meike Hofemann Zhang

The first day was a sales training and negotiation skills workshop conducted by Tim Millett from IPerform

Day Two was a follow up from day one – what to do when making sales calls. Concerns, costs and constraints which may be bought up at the time of the Sales Call including answers on how we overcome these. Questions which the GM or Executive Housekeeper may ask with some possible answers
L&A – background and history and the benefits of being an L&A Associate?
What does and L&A consultant need to be successful?

Day Three
Tools of the Trade and introduction to Optii Keeper
We did a site inspection of both Atlantis and the Burj Al Arab, finishing with a cup of tea with Josephine Wallis, the Executive Housekeeper L&A associates at Burj Al Arab and Atlantis lobby