Lycette & Associates presented at the Housekeepers Share Knowledge Day

The UK Housekeeper Association invited Liz Lycette to present at the Share Knowledge Day held on Tuesday 22nd January 2013 at the prestigious Jumeirah Carlton Towers Hotel in Knightsbridge. The presentation, ‘Maintaining Quality in Guest Rooms and Public Areas’ was well received by the audience of over 60 housekeepers and general managers. Other topics presented included finance excel spreadsheets, emotional intelligence and the digital Housekeeper.

The afternoon session was an introduction into back of house design with best practice and benefits, the group then presented what they currently do with some ideas for the future.

High words of phrase came from Anne Britton, President of UKHA and organiser of the day.

“You were just wonderful. You are inspirational. I just loved your presentation you make a subject that can be boring fun but still cramming in the information, shaking us up to do better and putting us up-to-date with the latest devises. All in all a winning success. Thank you very much to have been part of our UK Share Knowledge day; your input was instrumental to that successful day.”

Lycette & Associates thanks Anne Britton and the UKHA for the opportunity to speak at the Share Knowledge Day.