Melanie Hernandez was the lucky winner to receive free admission to Finance for Housekeepers – the online course.

Melanie Hernandez is the Assistant Housekeeper at Hotel Michael, Resorts World Sentosa in Singapore The hotel has 475 Rooms with 40 Room attendants, 10 Public area attendants. Melanie entered the Lycette & Associates competition to win free admission to the online Finance for Housekeepers course and she won! Melanie was hoping this course would provide her with the additional know-how in finance for housekeepers to add to her qualifications.

Her current responsibilities include:

• Work closely with the Asst. Executive Housekeeper. Assisting her with the overall housekeeping operation. Assist in housekeeping linen and stock inventory. Evaluates guest feedback. Coordinates with the Front Office for guest arrival/departure rooms. Guest Request/Preferences.
• Supervises 40 Room Attendants and 10 Public Area attendants ensuring all work done are up to the highest standard at all times
• Responsible in doing daily floor assignment for the attendants.
• Making daily report for staff’s daily performance, maintenance report and other issues within the department.
• Records lost and found
• Inspecting 60 rooms per day
• Ensuring that the cleanliness and maintenance in all guest rooms, public and crew area are maintained to a highest standard
• Staff counselling, trainings and performance appraisal

After attending the course Melanie went to HR to give them  a copy of her certificate that showed she had completed the online Finance course. They congratulated her on her successful completion of the course and told her she was right  on track and that the L&A certificate was recognized by the company. Melanie’s superiors attended the Housekeeper’s Development Program in conjunction with e2i, Singapore last June and were happy to see Melanie had attended the L&A online course. Melanie recommends the course to her colleagues and is looking forward to more update courses in the future!

The next online Finance for Housekeeper’s course starts on 20 August. Between now and 20 August there will be another competition for free admission to the online Finance course. Stay tuned and register your name when we hold the next competition.

For more information on the online Finance for Housekeepers course visit our website: http://www.lycetteandassociates.com/housekeeping-courses-training/?finance-for-housekeeping-online or email Josephine for more information Josephine@lycetteandassociates.com