NEW L&A course takes Housekeeping Development to the next level

The Development Programme for Housekeeping Managers has been delivered world wide for the last 5 years and is still as popular as ever. Liz Lycette, senior principal at Lycette & Associates has now added a new follow on course that addresses all aspects of modern sustainable Housekeeping Management. This 2 day programme (The Development Programme Part 2) is suitable for Housekeeping Managers, Rooms Division Managers and all those responsible for Housekeeping operations to equip them with the housekeeping skills required for the 21st century.

The workshop has been broken up into two modules, it focuses on Housekeeping specific sustainability and project management. The modules can be selected and combined individually, and can be tailored to fit particular corporate needs or company objectives.

The overall objective of the Development Programme Part 2 for Housekeeping Managers is to improve the employees performance by targeting the following critical areas of operation:

• Environmental Sustainability – a clear understanding of current environmental global best practice
• Working with Engineering – setting up winning preventative maintenance programmes and working effectively with Engineering
• Project Management – including running a small project, working on conducting renovations right up to full hotel openings
• Public Area Operations – back to basics; reviewing all areas of public areas, time and motion studies, quality control of all PA areas
• Occupational Health & Safety – for staff safety and security on the job
• Working with Contractors – Setting up successful contracts and maintaining quality with external Contractors
• Presentation Skills/ Manage Your Manager – Understanding how your manager likes to receive information. Planning and preparing a winning report and how to make an outstanding and convincing  presentation to Management

For more information or to enquire about opportunities to deliver this course in your area contact Josephine van Damme josephine@lycetteandassociates.com