Operational review for The Point Brisbane

Early November  Lycette & Associates was in Brisbane to conduct a 3 day operational review for the 201 bedroom Hotel; The Point Brisbane. The Hotel is close to the Brisbane business centre with easy access to the CBD and within easy reach of Brisbane Airport.

The Point has recently doubled its room inventory and required some assistance in reviewing the Housekeeping operations in conjunction with the new rooms. An operational review will assist the Housekeeping team develop solutions, gain further insights into the operation and find ways to support the Housekeeping team to achieve tangible goals.

The Housekeeping team is working hard to maintain the highest standards and to ensure best customer care at all times.

L&A will return to The Point for a follow up visit. A follow up visit is strongly recommended to ensure the action plan is on track, to help fine tune the operations and offer ongoing support and guidance to the Housekeeping team.

For more information on the housekeeping operational reviews contact: Josephine van Damme