L&A News — Page 13 of 43 — L&A Housekeeping Consultancy and Training

Bedbugs Training DVD

bedbugDo you have an issue with bedbugs? Do your staff know what to look for? Our DVD teaches Housekeeping staff everything they need to know about detection of bedbugs.

Go to http://www.lycetteandassociates.com/housekeeping-products/ and for Aus$89 plus postage you can include this important information as part of your housekeeping training.

 

The Power of Steam

Steam_CleaningIn the accommodation industry, presentation is paramount. First impressions are everything and guests are quick to make judgements about the cleanliness of their accommodation. But appearances can be deceptive. Some cleaning methods are only ‘skin deep’ and what you see is not necessarily what you get. The old mop and bucket days are well gone but many traditional methods of cleaning may provide the “presentation” but not the “cleanliness”. Straight vacuums, for example, merely produce a top surface clean rather than the necessary deep clean. Vacuuming only lightly picks up surface dirt, when the actual odour-causing grime, dirt and soil is deep down.

Click Here To Read More

Outsourcing

outsourcing 2Outsourcing is an increasingly attractive option for accommodation providers. To many accommodation providers there is an aversion towards outsourcing of management functions, like revenue management or cleaning duties. It seems acceptable to outsource reservations or  land and building maintenance functions, why not other areas? There are very real advantages that come with outsourcing. Click Here To Read More

Reminder PHAN Tradeshow Monday 12th August 5 -7pm

trade showJust as a reminder the PHAN Tradeshow will be held on Monday August 12, 2013 at Radisson Blu Hotel,  O’Connell Street, Sydney, NSW from 5 to 7pm. This is an opportunity to see and talk with PHAN Preferred Suppliers about their product range, new items and established favourites.

contact public.officer@phan.org.au for more information

Housekeeping Health Check

HK health checkHave you tried the Housekeeping Health check here on the L&A website? It is a great way to see how healthy (or unwell) your Housekeeping Department is. Just click on the link and answer the 15 questions honestly. We will diagnose and evaluate your operation based on the results and give some recommended follow up actions to take. Just hit the link and do it NOW!

Quality, little waste and easy control – what everyone wants – Dispensers

dispensers2The revolution in amenity dispensers is widely accepted by today’s environmentally conscious guests and enables accommodation managers to provide guests with what they also prefer to use at home: liquid soap, body washes and high quality shampoos in stylish dispensers.

There are a huge number of benefits that comes from using dispensers instead of the traditional portion control amenities in guest rooms. The most obvious benefit is the drastic reduction of waste.

Click Here To Read More

Top Tips for Successful Executive Housekeepers

successL&A recently asked Executive Housekeepers for their Top Tips and comments came from all corners of the globe. Some of the comments include these;-

“Believe in team building, rapport communication, recognise and appreciate the achievements of the team”

“Leadership and Organization”

“Patience, Empathy and Motivator”

“Respect your team members and show them the right path!”

Click Here To Read More

Australian Carpet by Allan Firth, Executive Director of the Carpet Institute of Australia Limited.

carpet institute of australiaThe Australian hospitality sector is fortunate to have a strong carpet manufacturing industry to draw on and realise its flooring décor visions. Carpet is by far the most popular and versatile floor covering solution on the market. And it’s easy to see why:

Décor Versatility – complement the existing décor theme – or create an entirely new one – from the extensive range of carpet styles, surface textures and constructions.

Warmth – a carpet’s surface temperature is substantially higher than that of a hard surface tile thanks to reduced heat dissipation. Carpet gives a soft, warm, cosy feeling. It therefore provides a more comfortable working environment.

Comfort – soft floor coverings such as carpet result in less postural discomfort than standing on hard surfaces.

Click Here To Read More

PHAN is now on Facebook!

FacebookPlease join Professional Housekeepers of New South Wales on this new exciting platform of networking and blogging. You can post photos and share a comment. The PHAN committee 2013 would love to hear from you!!!

SEQPHA Day at the Races

Mel, Kerry and Marie

Mel, Kerry and Marie

Liz and Jenny Howarth drove down to the Gold Coast Turf Club on Saturday 13th July to attend the Day at the Races organised by the South East Queensland Housekeeper Association.  Over 75 attended the lunch and afternoon racing session. Over $3,101 was raised for the 3 charities (Ronald McDonald House, Currumbin Wildlife Sanctuary and Make it Happen) supported by the Housekeeper Association. Click Here To Read More