Housekeeping Management Consulting
L&A News — Page 8 of 43 — L&A Housekeeping Consultancy and Training
Successful 3 Day Housekeepers Workshop in Malta
Liz has just completed another successful 3 day Development Programme for Housekeeping Managers in Malta. Attended by 12 Housekeepers and their Assistants, the workshop was held at the Westin Dragonara Hotel and Resort hosted by Angela Attard, the Executive Housekeeper from that property. It was a very lively 3 days with terrific sharing of best practices and some impressive networking opportunities. Click Here To Read More
SEQPHA AGM and new committee announced
The SEQPHA Annual General Meeting, took place on Tuesday 18TH February 2014 at SOFITEL BROADBEACH
Nominations and Election of 4 office-bearers for the association and 10 ordinary members of the committee:
President - Libby Sharp
Vice President – Gavin Lysaght
Treasurer - Melissa Bent
Secretary - Mardi Shennan
Committee – Kerry Dowen
Committee – Poppi Farry
Committee – Denise Miller
Committee – Gordon Moffitt
Committee – Rachael Newberry
Committee – Joyce Percy
Committee – Gillian Perkins
Committee – Colleen Reynolds
Committee – Wendy Robson
Committee – Rachael Schwab
All of the above accepted & seconded by all members.
Update on Upcoming functions in 2014
QT – Tuesday the 11th of March 2014.
Gold Coast Turf Club Race Day Saturday the 10th May 2014
Calendar of proposed events to follow after Committee Meeting.
Committee Meeting to be scheduled.
The fundraiser function for Mardi last month was very successful and raised $12, 165.00
2nd Housekeeping UKHA Olympics
The UKHA had an amazing day on January the 24th at the Millennium & Copthorne Hotel at Chelsea football Club when the 2nd Housekeeping UKHA Olympics took place. The 23 Housekeeping teams from London and beyond competed for 1st prize which was a one night stay for each team member at the luxurious Jumeirah Carlton Tower Hotel this was won by the K West Hotel & Spa. The teams of 4 individuals demonstrated their skills and knowledge of Housekeeping for the UKHA Olympics.
The day started with a big welcome from Anne Britton the UKHA Chairman with a full run down of the day ahead.
The competition commenced with a skills test “The Knowledge” a long questionnaire for the team to respond to, followed by the “Eye to detail” where a selected member of each team had to enter a test room and find the hidden spots in a record speed, to demonstrate that individual can spot mistakes or errors. The following tests were the dreaded “Toilet Ball” an agility based test that brought lots of laughter, but is so much harder than envisaged. We then moved to the “Vacuuming competition” and finished with the “bed making challenge”.
During the day a number of contestants were invited to visit the Chelsea Football Club and were privy to the “behind the scene” area. We also had Work Safe, who organised a think tank work shop on a cleaning bucket design, where teams could design their ideal bucket. Hopefully this will be made for them.
The Copthorne Hotel received us so well and Mark White the General Manager organised a fantastic buffet lunch for all of us. Dino and his team ensured that all was run very smoothly, it was like an military action.
The aim of the competition being to find the best all round team, skilled in all areas of Housekeeping and to ensure that each individual had a day to remember. We also selected our “Rising Star”.
The grand final winners were announced after serious deliberations by the Judges. After the awards were presented the closing speech was kindly given by Francis Stainton Mayor of Hammersmith and Fulham.
Housekeepers Development Programme in Malta 3 to 5 March 2014
Lycette & Associates will be presenting a unique programme for Housekeeping Managers. This is a 3 day workshop designed to provide a training programme to existing Housekeeping Managers that will deliver concrete Housekeeping Management skills to meet the business needs of the growing hospitality industry. Delivered in a choice of four modules, it focuses on Housekeeping specific financial management, housekeeping operations, staff training & development and quality control & property upkeep.
This 3-day Development Programme will take place at:
Westin Dragonara
Dragonara Rd
STJ 3134, Malta
The programme is suitable for Executive Housekeepers, their Assistants and Senior Supervisors.
Programme Outline
- Day 1: Finance—Learn how to control costs, analyse and fix mistakes on the P&L and prepare budgets
- Day 2: People—Staff retention, leadership skills and personnel development
- Day 3: Control products using tools on quality control, problem solving and the latest in Housekeeping trends and innovations
Or contact Lycette & Associates liz@lycetteandassociates.com or register online at http://www.lycetteandassociates.com/housekeeping-courses-training/
SEQPHA Breakfast 18 February 2014
SEQPHA Breakfast has been planned for 18 February 2014. All Executive Housekeepers, Housekeeping Managers and Assistants come and join. Breakfast will be on at the Sofitel Gold Coast starting at 7 am. Members $20 and Non-members $25.00.
RSVP to Melissa Bent mobile 0427 142 664 or email her melissab@mbdesigns.com.au.
See you there.
The Online Course – Finance for Housekeeping Managers starts 17 February 2014
Best practice with hands-on tools and tips to control Departmental costs and spending!
Supportive online learning which is interactive, engaging and flexible
This self-directed course enables Housekeeping Manager’s to think critically and become more financially savvy. The focus is on practical skills for the workplace, expanding and developing professional confidence.
The course is facilitated, clear and simple learning via the internet – scheduled over 8 weeks and over approximately 20 hours:
- downloadable on-the-job tools and templates
- interactive forums with global peers
- case studies and practical work exercises
- assessments evaluated by the facilitator and returned with individual feedback
- awards successful participants with a L&A certificate or within Australia, a Statement of Attainment
The next course starts Monday 17 February 2014
Registration is online and payment is made by credit card or electronic funds transfer. Course fees are AUD $590 per person (10% GST in Australia).
Course dates for 2013
Course 1: 17 February to 13 April 2014 - ENROL NOW
Course 2: 28 April to 22 June 2014 - ENROL NOW
Course 3: 15 September to 9 November 2014 - ENROL NOW
For additional course information visit our website or contact Meike Hofemann-Zhang meike@lycetteandassociates.com
SEQPHA fundraiser for Mardi
The South East Queensland Housekeepers Association is running a fundraiser for Mardi on Saturday 9th February 2014. SEQPHA hopes you can join them from 12 noon until 4.00 pm at Vibe restaurant on the Marina. It will be a fun afternoon raising funds for a great cause. Don’t miss the raffle, auction and silent auction with fabulous prices to be won. Friends and family are welcome. For enquiries contact Melissa Bent on 0427-142664.
Vibe Restaurant on the Marina
Marina Shopping Village
Santa Barbara Road
Hope Island, QLD 4212
Ph: 07 5510 9200
Christmas Greetings from UK Housekeeper Association Committee
Best wishes for the festive season from the UK Housekeeper Association
Committee pictured here at the annual Ball held at Carlton Towers Hotel recently.
Housekeeping Olympics – Las Vegas – some links to videos
During Liz’s recent trip to US she met members of the Las Vegas chapter of IEHA and they shared some of their experiences with holding a Housekeeping Olympics event
For 364 days a year, housekeeping in Vegas is a serious job. And on the day of the annual Las Vegas Housekeeping Olympics, it’s just serious fun.
The Las Vegas Housekeeping Olympics, the annual event that pits teams of housekeepers from the city’s largest resorts against one another in a battle of skill, spirit and silliness, took place Wednesday evening at the Mandalay Bay Events Center.
Absolute cleanliness – never compromise
For a device that basically “sucks up dirt” the vacuum cleaner has come a long way since its invention in the 1860s.
Once upon a time, it was a manual vacuum that used bellows! Undeniably, the vacuum cleaner has become an absolute home necessity and everyone has his or her own personal preference when it comes to brand.
Some people prefer to use the traditionally more powerful but less agile upright models, while others prefer the lighter canister models. The latter have become more powerful with the onset of new technology. The more worker-friendly backpack versions are becoming ever more popular, with their increased productivity and more ergonomically friendly form. Of course today’s buyers now face the ultimate choice between wet and dry varieties of product. Which do you prefer? In the accommodation industry, these questions are amplified, so it is even more essential that we examine all of the possibilities.
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