Staff Productivity, Trends and Innovations in Housekeeping presentation in Shanghai

Lycette & Associates’ Liz Lycette was in Shanghai last month for her popular talk on housekeeping staff productivity, trends and innovations with 2 different industry groups. The first presentation was held at Kerry Pudong Hotel with over 25 Housekeepers and their Assistants attending. The Executive Housekeeper, Henry Yang of Kerry Pudong Hotel hosted the event and also organised a tour around of the hotel and guest rooms. The short seminar highlighted the importance of staff productivity management in Housekeeping. Even in China where payroll is not as high as other parts of the world, it is recognised that it is getting harder and harder to find housekeeping staff.

The group were very keen to learn of useful tools and especially new technology and innovation which can significantly increase housekeeping efficiency and effectiveness. Microfibre and Optii Keeper were 2 such new technologies showcased.

With participants coming from all over Shanghai, this was a great networking opportunity for the attendees to chat and share ideas. There is currently no formal Housekeepers Association in Shanghai; hopefully this will spark the attendees into action to create such a group.

On Thursday 20th October Liz was invited by Judy Hou, CEO of Les Roches Jin Jiang Hotel School to make the same presentation to a group of 20 General Managers from Jin Jiang Hotel Group. Those in the group were selected to travel to the US for further training and experience and this was a great opportunity to share some housekeeping knowledge with them.

About Les Roches Jin Jiang Hotel School

http://www.laureate.net/OurNetwork/AsiaPacific/China/LesRochesJinJiangInternationalHotelManagementCollege.aspx
http://www.lrjj.cn/

Founded in 2004, Les Roches Jin Jiang International Hotel Management College is a joint venture between two leaders in their field—Les Roches, among the top three hospitality management schools in the world for an international career, and Jin Jiang International Hotels, China’s leading Hotel Company. More than 500 students attend its Shanghai campus.