Training of Optii Keeper at Hard Rock Hotel, City of Dreams, Macau

Liz recently completed a training assignment with Optii Keeper for the re-launch of this great new housekeeping software at the Hard Rock Hotel in Macau.

This busy 400 bedroom casino hotel which opened in April this year, benefited immediately once the Room Attendants and Supervisors were trained in the operation of their individual PDA’s and the software. Initial results showed the Department instantly started working more efficiently to reduce rooms on vacant dirty status from 100 at 6.00pm to only 10. The reaction from Grace Chan, Executive Housekeeper at the Hard Rock Hotel after 5 days in operation;

“A Big THANK YOU to you and Optii – to help us to fix our 6pm issue within just 3 days. We love Optii”

L&A is committed to driving forward with modern solutions to Housekeeping operational issues, especially those geared towards improved productivity, better quality and environmentally friendly.